Registration Clerk PT

Registration Clerk PT

Field House, Sports, Fitness, and Aquatics Center - Waukegan, IL 60085

Overview

Salary Range $15.00 - $16.29 Hourly Position Type Part Time Category Non-Union

Registration Clerk - PT

Compensation & Benefits:

Expected hiring range $15.00 to $16.00 based on education, experience, and skills.

Position Summary: The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures.

Essential Functions:

• Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate.
• Answers customer inquiries or directs to appropriate staff as necessary.
• Responds to the public and District staff inquiries and needs with promptness and professionalism.
• Registers the public in District programs and explains program details.
• Works evenings, weekends, and holidays as assigned.
• Trains and shares safety and other work-related practices with District employees.
• Receives payments for programs and services.
• Oversees cash drawer and balance receipts, securing monies and receipts.
• Opens and prepares the facility for daily operation in accordance with the facility's checklist.
• Secures and closes the facility in accordance with the facility's checklist.
• Maintains records and files relating to program registration and other department functions.
• Maintains reception, front desk, and lobby areas in a neat and organized manner.
• Operates various office equipment including, but not limited to, computers, copy machines, and fax machines.
• Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material.
• Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities.
• Reviews daily facility schedule and assists with room setup and take down as needed.
• Conducts duties in adherence to all safety requirements.
• Assists with recreation programs and special events as required.
• Assists staff in the performance of their duties.
• Performs other duties and responsibilities assigned by the supervisor to support the department or the District.

Qualifications

Age: 16 years and older

Education:

• High school diploma or equivalent (GED) required

Experience:

• Minimum six months experience preferred

Knowledge, Skills and Abilities

• Microsoft Office experience in Excel/Word/Outlook
• Effective and efficient customer service
• Bilingual English and Spanish preferred
• Operate job related equipment
• Demonstrate initiative and responsibility
• Manage workload and hours with minimal direction
• Communicate effectively through listening, speaking, writing, and non-verbal cues
• Develop positive rapport with interpersonal departments, public, vendors, contractors, media and community groups
• Prioritize work efficiently and effectively
• Identify problems or challenges and develop and implement solutions
• Ability to perform basic mathematical and monetary calculations

License/Certification

• Valid and unrestricted driver's license, not including vision restrictions for corrective lenses, preferred
• First Aid/CPR/AED certification required within one (1) year of hire date

Physical, Psychological, Environmental, Cognitive and Safety Considerations:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

Physical Considerations

• Required to walk, sit, talk, and hear
• Required to use hands and/or fingers, handle, feel or operate objects, tools, or controls; and reach with hands and arms
• Required vision abilities for this job: close vision

Environmental Considerations

• Exposed to moderate noise levels
• Occasionally exposed to various weather conditions
• Repetitive work (i.e. computer keyboard, writing)

Safety Considerations

• Use good safety awareness and judgment

Residency: Employees are encouraged, but not required, to become residents within the boundaries of the Waukegan Park District.

Hours: Shifts Available: Monday-Friday-Weekday: Mid-day 9am-5pm; Saturday & Sunday-Weekend: 7am-7pm

Contact: Quin Garbett Recreation Specialist of Field House Operations View phone number on click.appcast.io View email address on click.appcast.io

Closing Date: Open until filled.