Customer Service Rep (01570) - 2181 Droste Rd

Store Customer Service Rep

Domino's Pizza is seeking an enthusiastic and customer-oriented Customer Service Representative to join our team in Saint Charles, United States. As a vital member of our store at 2181 Droste Rd, you'll play a crucial role in ensuring our customers receive exceptional service and delicious pizzas.

Responsibilities:

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and recipes
• Handle cash transactions and operate the point-of-sale system
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to keep the store presentable
• Lift and move items weighing up to 25 lbs. as needed

Qualifications:

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company procedures
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for accurate cash handling and order processing
• Ability to multitask and work efficiently in a fast-paced environment
• Team player mentality with a positive attitude
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing exceptional service
• Ability to remain calm and composed under pressure
• Willingness to learn and adapt to new processes and technologies
• High school diploma or equivalent
• Food handling certification (preferred)
• Previous customer service experience (preferred)

Additional Information:

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.