Program Coordinator

ABOUT JUNIOR ACHIEVEMENT OF CENTRAL MARYLAND Junior Achievement's mission is to inspire and prepare young people to succeed. As a strategic partner dedicated to helping students achieve academically today and economically tomorrow, we deliver career-connected learning that accelerates economic mobility to more than 30,000 students throughout Central Maryland. We are committed to ensuring a generation of students has the transferable skills and competencies needed to navigate a rapidly changing world. By helping students become confident, capable, and connected today, we can ensure they have access to opportunity-filled futures tomorrow. POSITION OVERVIEW Junior Achievement (JA) is the nation's largest organization dedicated to giving young people the knowledge and skills they need to own their economic success, plan for their futures, and make smart academic and economic choices. And our signature experiential learning programs- Junior Achievement BizTown and Junior Achievement Finance Park- are key to that mission. These programs allow students to put their lessons into action in JA's 60,000 sq. ft. simulation facility. To ensure that JA's programs provide a high-quality, meaningful experience for students, volunteers, and educators, JA is seeking organized, mission-focused professionals to support the implementation of these simulations. This role is responsible for working with the JA Education Team to assist with the daily operations of the Junior Achievement BizTown and/or Junior Achievement Finance Park simulation. PRIMARY RESPONSIBILITIES Simulation Prep and Reset - Ensure that the simulation space and all materials for students and volunteers are prepped and ready prior to their arrival. Simulation Support - Provide daily support to the JA BizTown and/or JA Finance Park simulation lead and program manager, including: Materials - printing, distributing and collecting. Volunteer Support - ensure volunteers are staying on schedule and answer any questions they have. Student Support - help manage student behavior and make sure that they are completing all necessary tasks. Tech Support - trouble shoot common issues with technology used in the simulations. Student Safety & Security - Assist with the orderly unloading and loading of buses upon arrival and departure, escort student into secure space, verify student numbers on arrival and departure. Customer Service - Provide the highest level of customer service to all visitors (volunteers, teachers, middle school students, etc.) to the Regional Center. Teamwork - Look for opportunities to support teammates and ask for support when needed to ensure that a high level of quality is maintained across all areas through communication and collaboration. REQUIREMENTS Proven work experience in a professional environment working with school age students. Passion for working with students, educators, and volunteers from diverse backgrounds in a fast-paced environment. Ability to create strategies to balance multiple tasks in fast-paced setting. Works well in a team environment. Strong organizational and computer skills. Proficiency in customer service, including problem-solving, decision-making, troubleshooting and communication skills. Bilingual (Spanish) recommended but not required This is a part time position, with flexibility in scheduling. Candidates should have availability to work 2-4 days per week during the school year (October-June). Opportunity for additional hours may be available when needed. Pay: $20.00 - $23.00 per hour Work Location: In person #J-18808-Ljbffr