SUPPORT SERVICE AIDE OPS - 60955516

Requisition No: 873881

Agency: Children and Families

Working Title: SUPPORT SERVICE AIDE OPS - 60955516

Pay Plan: Temp

Position Number: 60955516

Salary: $17.11 Per Hour

Posting Closing Date: 10/07/2026

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The Florida Department of Children and Families (DCF) isthe state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility.

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

MULTIPLE VACANCIES

This is a highly responsible and professional position serving as the Support Service Aide OPS within the Dietary Unit. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific Duties and Responsibilities include:

• Sets up serving lines with food items according to menu. Ensures hot and cold food is maintained at correct temperature levels. Ensures all food on trays to residents is in accordance with doctor's orders to ensure optimum customer satisfaction. Tags all out going trays with residents' name, diet etc. transports food carts to wards and returns them to the kitchen. Cleans serving lines, including placing leftover food in containers and placing them in the refrigerator. Prepares and bags snacks and nourishment's daily. Prepares appropriate amount of juice for nighttime snacks. Bags bread for the trayline for each meal. The ability to stand for long periods of time. The ability to push pulls bends or stoop. Reports to work in appropriate uniform.
• Performs general cleaning duties to maintain area in a sanitary condition to ensure optimum satisfaction. Cleans food carts, ice cream cabinet and defrosts ice maker, refrigerator and cleans gaskets on refrigerator floor and ice cream freezer, walls, floors, windows, ceiling, counters, tables, chairs, stoves, garbage, trash rooms, back dock, washes pots and pans. Scrapes, de-stains and washes dishes, glasses, silverware, etc. Takes out garbage and trash to appropriate area. The ability to lift and carry up to 50 pounds.
• Assembles, disassembles and operates dish washing machine, pot washer, vegetable peeler, food chopper and meat grinder etc. and cleans machine following manufacturer’s instructions. Reports ant malfunctions to supervisor to ensure a safe and secure environment.
• Assists cooks by cleaning and preparing raw food following cook's directions. Prepares salads and salad dressing. Dishes up salads and desserts into containers.
• Places rolls and breads in bread bags. Wraps silverware.
• Attends in-service training and performs related duties as assigned by the supervisor.
• Performs other related duties as required.

Knowledge, Skills and Abilities required for the position:

• ACT, CPR, First Aide training required.
• Ability to use all dietary equipment.
• May be required to lift up to 50 pounds.
• Must wear safety belt at all times.
• Pushing, pulling, bending and stooping as required to push or pull up to 100 pounds.
• Environment conditions: hot in summer, cold in winter. Prolonged standing on hard surfaces.

Minimum Qualifications:

• Must be 18 years old at the time of application.

Candidate Profile (application) Requirements:

Candidate Profile (application) must be complete in its entirety.

• Work History - entered with the most recent/current listed first:
  • Any and all State of Florida jobs
  • Any and all Florida University jobs
  • All periods of employment
  • Periods of unemployment
  • Gaps 3 months or more*
  • Education
  • Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• * Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.

If you experience problems applying online, please call the People First Service Center at View phone number on aiapply.co.

Benefits of Working for the State of Florida:

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire . For more information, please visit the SSS website:

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.