Dispatcher / Office Admin
CRH
Dispatcher / Office Admin
Architectural Products Group Pelham, Alabama, United States
Job Summary
This position is responsible for ensuring that both private and contract drivers are dispatched to pick up shipments in a timely manner. It is important that the individual has the ability to handle multiple tasks simultaneously and accurately recall information. This individual will have contact with all drivers, sales staff, as well as customers on a daily basis. The ability to make dispatch changes, remember the type of equipment used, driver destinations and the length of time it will take to complete the deliveries is a necessity. "Going the extra mile" to achieve quality customer service is standard practice at the company.
Job Responsibilities
- Work with sales staff to problem solve driver or carrier issues during freight transit
- Communicate to carriers and drivers customer requirements for shipment
- Maintain accurate and timely updates in OTM (Oldcastle Transportation Management)
- Plan effective delivery routes and assign drivers for scheduled deliveries
- Adhere to company safety guidelines
- Relay work orders, messages, and information to or from drivers, mobile or landline phones
- Work closely with independent truck drivers to ensure pick-up and delivery times, load weight compliance and secure loads
- Prepare and review loading/unloading, daily shipping reports and delivery logs
- Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
- Check and review all orders assigned before they are shipped against delivery tickets
- Responsible to execute delivery instructions based upon appointment schedule required by customer
- Ensure deliveries and pickups are made on time
- Check contract drivers manifest as to accuracy and make sure correct paperwork is attached when they return to the dock
Job Requirements
Transportation experience/knowledge is preferred
Ability to travel to other sites as needed
Ability to multi-task
Ability to work independently
Excellent communication and customer service skills
Strong problem solving
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today!
Vacancy posted 4 days ago
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