Patient Care Coordinator
All Creatures Animal Clinic Ltd
Patient Care CoordinatorWe are a compassionate, client-focused veterinary practice dedicated to providing exceptional care for pets and outstanding service to their families. We are looking for a friendly, dependable Patient Care Coordinator (PCC) to join our team and help create a welcoming experience for every client and patient.The Patient Care Coordinator is often the first and last point of contact for our clients. The ideal candidate is organized, compassionate, professional, and comfortable working in a busy veterinary environment.Responsibilities:Greet clients and their pets warmly and professionallyAnswer phones, schedule appointments, and respond to client questionsCheck clients in and out and process payments accuratelyMaintain accurate patient and client recordsCommunicate appointment instructions, estimates, and follow-up informationCoordinate with veterinarians, veterinary technicians, and other team membersHandle prescription and food requests according to practice protocolsMaintain a clean, organized, and welcoming reception areaAssist with client communication by phone, email, and in personProvide compassionate support to clients during routine visits and difficult situationsPerform other administrative and customer-service duties as neededQualifications:Previous veterinary reception, veterinary, medical, or customer-service experience preferred, but not requiredExcellent communication and interpersonal skillsStrong organizational skills and attention to detailComfortable working in a fast-paced environmentAbility to multitask while maintaining a positive and professional attitudeBasic computer skills and willingness to learn veterinary practice-management softwareMust be dependable, punctual, and able to work effectively as part of a teamA genuine love and respect for animals is essentialWhat We Offer:Competitive payHealth/Dental/Vision Insurance (full time)Paid Time Off (full time)401(k)/Retirement Plan (full time)Employee Pet Care Discounts (full and part time)Continuing Education Opportunities (full and part time)Supportive and collaborative team environment (full and part time)Opportunities for professional growth (full and part time)
- ...Patient Care CoordinatorWe are a compassionate, client-focused veterinary practice dedicated to providing exceptional care for pets and... ...families. We are looking for a friendly, dependable Patient Care Coordinator (PCC) to join our team and help create a welcoming experience...SuggestedFull timePart time
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