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Technical Support Specialist (Poland) (Fully Remote)

Optro

  • Over $300M ARR and trusted by 7 of the Fortune 10.
  • Fast-growing, innovative, and collaborative culture.
The Role:
  • Provide front-line client support via email, live chat, and video.
  • Troubleshoot technical issues and become a platform expert.
  • Work with cross-functional teams to drive product improvement.
What You'll Bring:
  • C1/Advanced-High German and strong English proficiency.
  • 3+ years of SaaS/Tech Tier 1 customer support experience.
  • Self-starter with excellent problem-solving and communication skills.
  • Monthly work from home allowance.
  • Annual leave, holidays, and team opportunities.
Optro

Optro provides an AI-powered GRC Intelligence Platform that helps enterprises transform risk into opportunity. With over $300M ARR and more than 50% of the Fortune 500 as customers, it is one of the fastest-growing tech companies in North America, fostering a collaborative and innovative culture.

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Vacancy posted 3 days ago
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