PR & Communications Manager

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

ABOUT THE ROLE

This is a PR and communications-focused role based in San Francisco, reporting directly to the Head of Marketing. Comms is a small, newly formed function at HappyRobot, and we're looking for someone to help define how the world perceives us as we expand our footprint beyond logistics into every enterprise that runs the real economy, across our key markets in the US, Europe, and LATAM.

You'll work closely with Marketing, Growth, and founders to shape the narrative around HappyRobot — from breaking news and executive visibility to how we show up in the press, on stage, and across media channels. This role is built for someone with a solid track record who's ready to own PR and communications strategy independently, without needing to build the function from a blank page or manage a team on day one.

WHAT YOU'LL DO

• Shape perceptions of HappyRobot with strategies, stories, and announcements that advance how the world thinks about us

• Build and maintain relationships with journalists, editors, and analysts across tech, business, and logistics/enterprise trade media

• Package company news, product launches, and customer wins into pitches that secure meaningful media coverage

• Work closely with founders and subject-matter experts across the company to translate technical work into compelling narratives for specific audiences (e.g., building awareness with enterprise operations leaders)

• Manage company news and announcements across owned channels (blog, press, and email) and ensure consistent tone and brand voice

• Prioritize and manage inbound speaking, podcast, and award opportunities - Manage relationships with any external PR agencies or freelance support, and introduce systems that keep communications running smoothly as the company scales - Partner with Content and Growth to align PR moments with broader marketing campaigns

MUST-HAVE

• 5-8 years of experience in PR, communications, or journalism, ideally with in-house experience at a B2B tech or AI company

• A track record of securing meaningful, high-quality media coverage and existing relationships with relevant journalists and outlets

• Excellent writing skills — precise and compelling across press releases, pitches, executive talking points, and social content

• Strong news judgment and the ability to spot and shape a story from technical or otherwise dense material

• Comfort working independently and moving fast in a lean, fast-paced environment - Genuine interest in AI and how it's being deployed and received by the world

NICE-TO-HAVE

• Experience in logistics, supply chain, utilities, energy, telco, insurance, airlines, or other industrial/operations-heavy enterprise verticals

• Experience managing external PR agencies or freelance support

• Familiarity with executive visibility programs (speaking engagements, awards, byline placement)

• Comfort using AI tools to move faster on drafting, research, and reporting

Why join us?

• Opportunity to work at a high-growth AI startup , backed by top investors.

• Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.

• Ownership & Autonomy - Take full ownership of projects and ship fast.

• Top-Tier Compensation - Competitive salary + equity in a high-growth startup.

• Comprehensive Benefits - Healthcare, dental, vision coverage.

• Work With the Best - Join a world-class team of engineers and builders.

Our Operating Principles

Extreme Ownership

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.

Craftsmanship

Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.

We are “majos”

Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.

Urgency with Focus

Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.

Talent Density and Meritocracy

Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.

First-Principles Thinking

Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.