Overnight Front Office Manager

Qualifications :

• 2 Years of leadership experience in hotel Front Office required
• Must be able to speak read write and understand the primary language(s) used in the workplace.
• Ability to speak Spanish an asset
• High school or equivalent education required. Bachelors Degree preferred
• Previous experience managing emergency situations
• Requires good communication skills both verbal and written
• Proficiency with systems namely Microsoft Office and Opera Cloud
• Must possess basic computational ability.
• Must be able to handle delicate situations prioritizing hotel and guest privacy.
• Ability to act decisively independent of input to ensure compliance with all Fairmont policies and procedures
• Ability to lead and manage team members including but not limited to assignment of duties evaluating service and taking disciplinary action when necessary
• Ability to solve problems and make rational decisions.
• Knowledge of Hotel operations its services and facilities.
• First Aid CPR certification an asset

Additional Information :

What is in it for you:

• Salary range: $74000 - $84000 USD gross per annum
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Remote Work :

No

Employment Type :

Full-time