Operations / Behavioral Health Technician (OPS/BHT)

Operations / Behavioral Health Technician (OPS/BHT) Operations / Behavioral Health Technician (OPS/BHT) Willowbrook, IL | Full-Time | On-Site About Resilience Behavioral Health Resilience Behavioral Health of Illinois provides client-first, dual-diagnosis behavioral health treatment at its Willowbrook facility, offering Partial Hospitalization, Intensive Outpatient, Outpatient, Residential Inpatient, and Crisis Stabilization programming. The Opportunity The Operations/Behavioral Health Technician (OPS/BHT) plays a dual role at the Willowbrook facility, supporting both the day-to-day administrative operations of the site and the direct care needs of clients moving through Resilience's treatment programs. This is a full-time, on-site, day-shift role reporting into the admin team. What You'll Do Monitor the milieu and provide direct client supervision to help maintain a safe, structured, and supportive treatment environment. Support daily program operations, including client check-in and check-out, attendance tracking, and coordination between clinical and administrative staff. Assist clients with daily living needs, orientation to the program, and general questions, escalating clinical concerns to the appropriate clinician. Document client observations, incidents, and daily activity logs accurately and in accordance with facility and regulatory standards. Support scheduling and coordination of client transportation, groups, and appointments across PHP, IOP, and outpatient tracks. Help maintain a clean, organized, and welcoming facility, including stocking supplies and flagging maintenance or safety needs to leadership. Provide general administrative support, such as answering phones, filing, and data entry, as needed by the operations team. Respond calmly and appropriately to de-escalate situations, following facility safety protocols. Requirements High school diploma or GED required. 1 to 2 years of relevant experience, ideally in a behavioral health, substance use treatment, or direct care setting. Comfort working with individuals receiving treatment for mental health and substance use conditions. Strong communication and organizational skills, with the ability to multitask in a fast-paced treatment environment. Dependable, punctual, and detail-oriented. Full-time, on-site availability in Willowbrook, IL, days. Compensation and Benefits Hourly position: $20.00 to $25.00 per hour. Paid Time Off Health Insurance This is a direct hire with Resilience Behavioral Health. Atlantic Health Strategies is recruiting on their behalf. #J-18808-Ljbffr Atlantic Health Strategies