Server Assistant

Employer Description ABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties. Position Summary Supports servers by ensuring tables are clean, reset quickly, and service flows smoothly. Greets guests warmly and works as part of the team to maintain a welcoming, organized, and clean dining environment. Key Responsibilities Anticipate guest needs and respond promptly. Keep tables, chairs, and surrounding areas clean and reset efficiently. Assist with water service and help run food when needed. Stock and maintain side stations throughout the shift. Help with table setups and support service flow, including marking tables for upcoming courses. Follow sanitation and safety guidelines, including Department of Health standards. Attend pre‑shift meetings and assist with opening/closing duties. Report any broken or damaged items to management. Stay positive, helpful, and professional throughout service. Respond to Guest inquiries and requests in a courteous and polite manner. Adhere to all The Company Standard Operating Procedures. Maintain all The Company Sequence of Service Standards. Ability to communicate in English with Guests and co‑workers. Keep the area clean and free of debris throughout shift. Keep area organized. Ensure nightly/weekly and opening/running/closing duties are completed. Maintain Company Safety and Sanitation Standards. Clean all spills and waste immediately. Disposes trash in designated receptacles. Appear in uniform for all shifts and promotional activities at scheduled time. Performs other job‑related duties as assigned. Inform Management of any complaint, comments, or incident. Assist and/ or complete additional tasks as assigned. Training Requirements Tao Group Hospitality in‑venue Server Assistant training. Education and Working Knowledge Previous hospitality experience. Previous Server Assistant experience. Previous experience in a high‑volume restaurant/nightclub/lounge. Skills, Physical Demands, Work Environment and Schedule The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Previous experience in hospitality, preferably in high‑volume environments. Ability to stand, walk, bend, and lift up to 50 lbs during long shifts. Comfortable working in busy, loud, and fast‑paced settings. Must be reliable, team‑oriented, and maintain a clean, professional appearance. Willing to work flexible hours, including nights, weekends, and holidays. Strong communication skills and a proactive attitude. Must have good positive energy throughout the day. Must be able to bend, kneel, and/or stand for extended periods of time. Must be able to move quickly. Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume. Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors. May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required. Exposure to cleaning materials. May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required. Maintain a professional, neat, and well‑groomed appearance adhering to Company standards. Must be effective as part of a team; ability to interact with internal and external customers, managers, and co‑workers in a professional, courteous manner. Ability to maintain confidentiality. Ability to handle a fast‑paced, busy, and somewhat stressful environment. Automated Employment Decision Tool (AEDT) An artificial intelligence tool that may be considered an Automated Employment Decision Tool (AEDT) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: The candidate’s ability to perform the tasks in the available job role. The candidate's self‑rated skill proficiency. The candidate’s fit for this job posting. The use of AI technology is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired. #J-18808-Ljbffr