System Quality Manager - Vision Pro and Home

System Quality Manager - Vision Pro and Home

Do you have a passion for quality and want to lead a team that shapes cutting edge technologies at Apple? Quality is the cornerstones of what makes our products and technologies phenomenal. We are the Home and Vision Product Systems Quality team and we are seeking a technically strong and inspiring leader who would manage a group of diverse-minded systems QA engineers responsible for ensuring our customers receive the high quality they expect, in an ecosystem where products just fit together to create an intuitive system experience. You will engage early in development phase to enable and qualify technologies across Apple Products like Vision Pro and the Apple Home ecosystem. Our team tests new products at Apple through both hardware and software development milestones. We partner with engineering teams to deeply understand new technologies and act as a focal point for ensuring Apple's high bar for quality throughout the process. Come join our team and see how we contribute tremendously to the improvement of the entire Apple product ecosystem!

As the team manager, your responsibility is to guide the efforts, focus, and priorities of a team of creative engineers to achieve Apple's quality goals. You will also mentor and develop the team, providing career development guidance and supporting their professional growth, and foster an environment of innovation and continuous learning. From a technical standpoint, you will provide technical guidance and feedback to engineers developing test strategies and solutions for testing hardware and software features, drive technical standards across the team, and stay current with emerging technologies and evaluate their potential application to quality testing to keep raising the bar. Operationally, you and your team will be responsible for driving quality subjectively and objectively for features that integrate aspects of software, hardware and customer centered ecosystem scenario. You will manage project timelines, resource allocation, and deliverables across multiple project initiatives. Using data and your drive for quality, you'll advocate for fixes and coordinate with engineers across Apple to improve and maintain quality on new and upcoming releases.

Responsibilities

• Foster a culture of collaboration, continuous improvement, and technical excellence within the team
• Lead and grow a team of quality engineers focused on system experience and scenario testing based on technical understanding of hardware and software aspects of the project, in alignment with end-customer scenarios
• Work closely with development teams, to identify and understand key features, program risks and shipping criteria
• Partner with cross-functional teams to evaluate test coverage, strategies and validation methodologies.
• Assess subjective vs objective tests and work with area experts in team to create automated approach of validation.
• Champion automation to increase test coverage and efficiency
• Lead with AI technologies to build tools, optimize workflows, and scale your team's impact beyond what manual processes allow
• Develop and maintain a sharp understanding of which types of bugs most severely impact the customer experience, and drive those them to resolution with appropriate speed and accountability
• Present quality readiness, performance, and path to closure on challenges to cross functional and executive audiences, including quality insights that aid executive decisions

Minimum Qualifications

• Bachelors degree in any engineering field
• 5+ years of industry experience
• Minimum of 2 years experience leading technical teams and/or projects with multiple partners
• Driving project quality through product development and testing phases including leadership representation with attention to details, data-driven and customer impact approach
• Strong verbal and written communication skills, collaboration and time management skills and experience developing or mentoring individual contributors
• Basic understanding of machine learning models and AI applications

Preferred Qualifications

• Experience with agile development methodologies and project management tools
• Systems Quality Assurance or System Test experience, preferably on consumer-facing Hardware/Software products
• Direct experience partnering with functional engineering teams, with exceptional ability to build relationships

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $158,700 and $281,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.