Field Service Technician II - Lift Truck

Responsibilities Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned. Attends training sessions as required. Works in a neat, orderly, and safe manner, constantly seeking to improve methods and the safety of others. Maintains a positive attitude and role model for the other employees to follow. Maintains a minimum set of tools required for job performance. Cares and maintains company machines/equipment and ensures co-workers are doing the same. Demonstrates utilization of dealer computer systems, for work orders and other documentation. Maintains personal company service literature, and maintains a high awareness of technical changes in the industry. Tests, diagnoses and adjusts equipment failures of equipment. Repairs or replaces defective parts on machinery/equipment. Disassembles components and cleans parts. Inspects components to insure maximum parts are being reused to control repair costs. Creates repair estimates and submits information to substantiate quotes and estimates. Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensure they are legible and accurate with sufficient detail for service accounting needs. Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost overrun prior to the job being completed. Qualifications Must have completed standards outlined in the personnel achievement guideline or have been determined to meet the same qualification by the lead person based on division location. Must be able to comprehend, speak and write the English language. Must possess excellent interpersonal and communication skills. High School education including a specialized technical course or equivalent years of experience as a Technician preferred. 3-5 Years direct Technician experience. Combination of education and experience will be considered. Must possess a valid Class D Driver’s License. Physical Demands Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Climbing: O Balancing: O Stooping: O Kneeling: F Crouching: F Crawling: O Reaching: F Standing: C Sitting: F Walking: O Feeling: F Fingering: F Grasping: F Repetitive Motion: C Talking: C Hearing: C Pushing – up to 25 lbs. Pulling – up to 25 lbs. Lifting – up to 25 lbs. Environmental Conditions Inside environmental conditions – Protection from weather conditions but not necessarily from temperature change. Outside environmental conditions – No effective protection from weather. Both inside and outside – Activities occur inside and outside. Extreme cold – Temperatures below 32 degrees for periods of more than one hour. Extreme heat – Temperatures above 100 degrees for periods of more than one hour. Noise – Sufficient noise to require shouting to be heard above ambient level. Vibration – Exposure to oscillating movements of the extremities of the whole body. Hazards – Proximity to moving mechanical parts, electrical current, scaffolding, high places, heat, chemicals, etc. Atmospheric conditions – Fumes, odors, dust, mists, gases or poor ventilation impacting respiratory system or skin. Oils – Air and/or skin exposure to oils and other cutting fluids. Respirator required. #J-18808-Ljbffr Ring Power Cat