Patient Success Coordinator
GRATITUDE WEIGHT LOSS HONOLULU LLC
Benefits:
Bonus based on performance
Flexible schedule
Free uniforms
Training & development
About the Role:
Gratitude Weight Loss Honolulu LLC is looking for a compassionate and motivated Patient Success Coordinator to join our growing team in West Palm Beach, FL. In this rewarding role, you'll be the heart of our patient experience — guiding individuals on their weight loss journey from first contact to lasting results. If you're passionate about helping people transform their lives, we want to hear from you!
Responsibilities:
Serve as the primary point of contact for patients throughout their weight loss program journey
Schedule and coordinate patient appointments, consultations, and follow-up visits
Educate patients on program offerings, treatment plans, and wellness goals
Monitor patient progress and provide motivational support to drive program adherence
Manage patient records, documentation, and data entry with accuracy and confidentiality
Collaborate with clinical and administrative staff to ensure seamless patient care
Handle patient inquiries, concerns, and feedback with professionalism and empathy
Requirements:
Prior experience in a healthcare, wellness, or patient-facing coordinator role preferred
Strong interpersonal and communication skills with a patient-first mindset
Ability to multitask, stay organized, and thrive in a fast-paced clinical environment
Proficiency with scheduling software, EMR systems, or CRM platforms is a plus
Empathetic, motivating, and committed to supporting patients through lifestyle changes
High school diploma or equivalent required; associate's or bachelor's degree preferred
About Us:
Gratitude Weight Loss Honolulu LLC is a dedicated weight loss and wellness practice committed to helping patients achieve sustainable, life-changing results through personalized care and proven programs. Our patients love us for our compassionate approach and the genuine support they receive every step of the way. Our team thrives in a positive, purpose-driven environment where every day brings the opportunity to make a real difference in someone's life.
This is a remote position.
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