Solutions Consultant

Solutions Consultant

At HeadsUp Health, we are on a mission to improve health outcomes with data-driven solutions. We have developed a proprietary health data analytics platform that empowers individuals and organizations to transition from reactive to proactive healthcare. Our innovative software integrates advanced wearables, diagnostic data, and powerful analytics to create customizable health dashboards for a variety of stakeholders, including healthcare professionals, researchers, corporate wellness, and more. We are leaders in the digital health industry, focusing on health monitoring, optimization, and analytics across diverse markets, including Integrative Health, Concierge Medicine, and Clinical Research.

You're a mission-driven Solutions Consultant who wants to work on the cutting edge of AI and digital health technology. You thrive in fast-paced environments and excel at building relationships across the healthcare sector. With an entrepreneurial spirit, you embrace challenges and are eager to contribute to market growth within your territory. Your extensive knowledge of healthcare trends and solid network within the industry positions you to drive results effectively.

You'll be responsible for managing and consulting on key customer implementations to ensure customers maximize use and value of the HeadsUp system. You'll provide product and industry expertise, best practices and leadership throughout assigned projects.

Core responsibilities include working with stakeholders to translate requirements, needs, issues, and ideas into project scopes, strategies, priorities and project plans. Conducting product analysis, planning, design and configuration, testing, demos, coaching and training, and facilitating customer onboarding and customer success. Consulting on best practices of the product and developing solutions to ensure customer success. Developing a thorough understanding of relevant clinical and operational workflows and mapping those to appropriate functionality and workflows in the system. Developing dashboards, KPIs, data-driven alerts, and other reporting content that provide business insight and aid business decision-making.

We need from you 3-5 years of related experience in SaaS implementation and Healthcare. Experience with project management methodologies and best practices. Excellent analytical and problem-solving skills. Ability to build and maintain strong client relationships to drive customer value. Experience using systems like Jira and Confluence. Excellent analytical and problem-solving skills.

What would make you stand out? PMP and CSM or PMI-ACP certification are a plus. BI reporting experience is a plus. HeadsUp is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.