Director Business System

Director, Business Systems & Transformation

Location: Remote, Eastern or Central Time Zones Only

Travel: Up to 40%

Industry: Healthcare Technology / Global Software Organization

About the Opportunity

Ashton North is conducting a confidential search for a Director, Business Systems & Transformation on behalf of a growing global healthcare technology organization.

We are looking for a business-minded technology leader who understands how enterprise systems, data and business processes work together to support organizational growth.

This is not a traditional applications support position. The organization is looking to evolve its Business Systems function into a proactive partner to Finance, Sales, Operations and other business leaders.

The right individual will bring a combination of enterprise applications experience, business process improvement, cross-functional leadership and the ability to translate business priorities into practical technology strategies.

Key Responsibilities

• Lead the strategy, development and ongoing improvement of enterprise business systems.
• Partner with Finance, Sales, Operations and other functional leaders to identify opportunities for process improvement and automation.
• Oversee business-critical applications across ERP, CRM and related enterprise platforms.
• Improve integration, data quality and information flow across business systems.
• Develop and execute a Business Systems roadmap aligned with organizational priorities.
• Support technology and business process integration associated with acquisitions.
• Establish consistent processes, governance and application standards across global operations.
• Lead and develop teams while building stronger relationships between Technology and business stakeholders.
• Evaluate opportunities to leverage AI, automation and emerging technologies to improve business performance.
• Communicate priorities, recommendations and measurable outcomes to senior leadership.

What We're Looking For

• Proven leadership experience in enterprise Business Systems, Enterprise Applications, IT Transformation or a related function.
• Strong experience with NetSuite ERP, including implementation, optimization or enterprise platform ownership.
• Experience with CRM, ServiceNow, integration platforms or other enterprise business applications.
• Understanding of Finance-related business processes, including quote-to-cash, order-to-cash, procurement, billing and reporting.
• Experience integrating systems and data across multiple business functions.
• Demonstrated ability to improve business processes rather than simply implement technology.
• Experience leading teams, managing competing priorities and influencing senior business stakeholders.
• Strong communication skills and the ability to explain complex technology decisions in business terms.

Additional Experience That Would Be Valuable

• Global or multinational business environments.
• SaaS, software, healthcare technology or other complex growth organizations.
• Mergers, acquisitions and enterprise systems integration.
• Data architecture, governance, analytics or enterprise information management.
• Practical experience applying AI and automation to business processes.