Area Transient Sales Manager (Remote)

Job Type


Full-time

Description

Ocean Key Resort and Spa is a 4-diamond award-winning resort in downtown Key West, FL. We are located in the heart of the action with exquisite sunsets and Mallory Square in our backyard. We're a busy resort with 100 guest rooms, 2 restaurants, a tranquil and tropical Spa, picturesque pool and lounge, fitness center, and so much more!

Little Palm Island


A place like no other. Nestled on a private island just 30 minutes from Key West, Little Palm Island Resort & Spa is an exclusive escape accessible only by our private ferry. With just 30 luxurious suites, a Balinese-inspired spa, and world-class waterfront dining, this iconic destination is known for its unparalleled service, breathtaking sunset views, and an intimate island atmosphere.

Marquesa


Nestled in and around three lovingly restored historic properties in Old Town Key West, you'll find an oasis of privacy and calm at the Marquesa Hotel. This lush sanctuary is where the beauty of the past blends harmoniously with exceptional hospitality and modern comfort to create a timeless retreat for discerning travelers. Here, time seems to pause, and moments of exploration and discovery are woven into the vibrant cultural tapestry of Key West


OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.

Job Summary:


This role will be responsible for FIT/Wholesale, Agency/Consortia leisure business, Business travel and Government market segments. The position is accountable for proactively soliciting and handling FIT/Wholesale and Agency/Consortia leisure, Business travel and Government related opportunities with significant revenue potential. Works to develop, build and maintain long-term, value-based customer relationships in order to achieve personal and team related revenue goals. According to hotels need, the Area Transient Sales Manager can focus on all types of accounts or can specialize and focus on specific accounts. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account. This role will work remotely with monthly visits to Little Palm Island, Ocean Key Resort and The Marquesa Hotel, and as needed for events, client visits, FAMs, etc.

Requirements

Qualifications: education, knowledge, training, and work experience:


• High school diploma or GED; 2 years' experience in the sales and marketing, guest services, front desk, or related professional area

• Sales and event management, preferably in the luxury resort market

• Computer knowledge including Excel, Word and Power Point

• Familiar with Delphi Sales and Catering Systems and PMS ideal

• Ability to communicate effectively with clients, with other departments and interdepartmentally

• Organizational skills

• Must have positive mental attitude and stress management

Essential Job Requirements:

1. Must be able to exert physical effort in lifting 5 pounds to 50.

2. Push/Pull 50 + pounds

3. Endure various physical movements throughout the work areas

4. Remain in stationary and mobile position for at least 8 hours throughout work shift

5. Satisfactorily communicate with guests, management and co-workers to their understanding

6. Perform detail-oriented administrative tasks with accuracy and speed

The above list of duties and responsibilities is not intended to be exclusive, other responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job may be required from time to time with or without notice. While this job description is intended to be an accurate reflection of the current job, management does reserve the right to revise or alter the duties of the job either temporarily or permanently as required

7. Must live in the state of Florida and able to travel to Ocean Key Resort and Little Palm Island as needed.


We've got you covered... At Ocean Key Resort and Spa, we are proud to offer our team members amazing perks and benefits.

• Health Benefits Package-Medical/Dental/Vision/Employee Assistance Program offering support when you need it most
• Supplemental benefits to select such as Short-Term disability, Life Insurance, AD&D and Pet Insurance
• 401K plan with matching
• On Demand Pay- access to your pay before payday
• Paid Holidays/Personal/Vacation/Sick time
• Company-Sponsored Parking program for team members
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts (nationwide)
• Career growth opportunities and Recognition Programs
• Nationwide team member discount program for theme parks (including Disney, Six Flags, Universal Studios, and more!) discounted MLB, NHL, NFL, concert tickets, and much more.
• Certain benefits apply only to full time employment status, and introductory eligibility period applies

Are you ready to join the excitement? At Ocean Key Resort and Spa, we look for team members with a high amount of integrity and a positive hospitality-driven mindset. We look forward to reviewing your application and resume.

At Ocean Key Resort and Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.