Executive Assistant & Office Manager - Lighting Industry

Job Description

Job Description

Office Manager & Executive Assistant – Lighting Industry

Denver, CO | Primarily Remote | Full-Time | $45,000–$55,000 + Discretionary Bonus

About the Role

An established, independently owned lighting sales agency in the Denver area is looking for a highly organized, proactive Office Manager & Executive Assistant to become the operational right hand to the owner.

This isn't a traditional administrative assistant position. We're looking for someone who enjoys taking ownership, solving problems, keeping people organized, and making sure nothing falls through the cracks.

The owner is highly relationship- and growth-focused and needs someone behind the scenes who can help manage the details of the business, stay ahead of customer and manufacturer needs, follow through on commitments, and bring structure to a fast-moving environment.

The right person will naturally think, “I'll figure it out.”

What You'll Do

• Serve as the owner's right hand, helping manage priorities, follow-ups, commitments, and day-to-day business needs.
• Manage the primary customer service inbox and provide prompt, professional communication.
• Enter, track, and follow customer orders from beginning through completion.
• Prepare and manage quotes and estimates using manufacturer pricing and systems.
• Communicate with manufacturers regarding products, availability, orders, shipping, and customer needs.
• Resolve issues involving damaged products, shipping errors, order changes, warranties, returns, and other customer concerns.
• Own problems through resolution rather than simply passing them along.
• Keep customers informed and make sure outstanding issues don't disappear.
• Help the owner stay ahead of meetings, commitments, customer needs, and priorities.
• Maintain and improve processes and documentation, with opportunities to modernize and digitize existing procedures over time.
• Identify gaps, anticipate needs, and create greater organization and efficiency throughout the business.

Who We're Looking For

You may have experience as an Office Manager, Executive Assistant, Operations Coordinator, Project Coordinator, Sales Administrator, Customer Service Coordinator , or in a similar role.

More importantly, you're someone who:

• Is exceptionally organized and follows through.
• Enjoys solving problems and tracking down answers.
• Can manage multiple priorities without constant direction.
• Communicates professionally and promptly by email and phone.
• Has the judgment and confidence to clarify expectations or respectfully push back when necessary.
• Is comfortable working independently in a remote environment.
• Maintains professionalism, discretion, and appropriate boundaries.
• Enjoys supporting an entrepreneur or business owner and making their life easier.
• Is willing and able to learn a new industry and product category

Industry Experience

Experience in lighting, electrical, construction, interior design, building materials, showrooms, manufacturing, or distribution is strongly preferred.

Direct lighting experience would provide a significant head start, but it is not required for an exceptional operator who learns quickly.

What Success Looks Like

Initially, you'll learn the company's manufacturers, products, systems, customer relationships, and existing processes.

As you become established in the role, you'll independently manage the majority of day-to-day operational and customer needs, know what requires the owner's attention versus what you can resolve independently, and proactively keep him informed rather than waiting to be asked.

Ultimately, you'll become a trusted operational backbone of the business .

Schedule & Location

This is a full-time W-2 position that is primarily work-from-home. Candidates must live in the Denver metro area and be available for occasional local meetings and other in-person business needs.

The typical schedule is approximately 40 hours per week, Monday through Friday, with some flexibility during normal business hours. Occasional company-paid travel may be required.

Compensation

$45,000–$55,000 base salary , depending on experience, plus a discretionary bonus based on company growth .

The position also includes PTO, paid holidays, a company cell phone, and reimbursement for approved business expenses.

\nCompany Description

At Patrice & Associates – Salt Lake City, we don’t just fill roles, we deliver high-performing, culture-aligned talent using our proprietary PERFORMA hiring method, built to place leaders who stay, grow, and strengthen your business from day one. We partner with restaurants, hospitality groups, and fast-casual concepts who care about people and performance, helping them hire the right leaders the first time.

Our PERFORMA approach ensures precision at every step, from building the ideal candidate profile, to sourcing proven operators, to presenting only those leaders who match your values, your volume, and your vision. We reduce time-to-hire, improve retention, and protect your culture by acting as a true extension of your brand. The result? More engaged teams, better guest experiences, and stronger unit-level performance.

Whether opening new locations, upgrading leadership, or building a bench for growth, Patrice SLC is your dedicated recruiting partner, transforming hiring from a gamble into a predictable, scalable system.

We don’t fill jobs. We fuel growth.

Patrice & Associates is a Equal Opportunity Employer.

Company Description

At Patrice & Associates – Salt Lake City, we don’t just fill roles, we deliver high-performing, culture-aligned talent using our proprietary PERFORMA hiring method, built to place leaders who stay, grow, and strengthen your business from day one. We partner with restaurants, hospitality groups, and fast-casual concepts who care about people and performance, helping them hire the right leaders the first time.\r\n\r\nOur PERFORMA approach ensures precision at every step, from building the ideal candidate profile, to sourcing proven operators, to presenting only those leaders who match your values, your volume, and your vision. We reduce time-to-hire, improve retention, and protect your culture by acting as a true extension of your brand. The result? More engaged teams, better guest experiences, and stronger unit-level performance.\r\n\r\nWhether opening new locations, upgrading leadership, or building a bench for growth, Patrice SLC is your dedicated recruiting partner, transforming hiring from a gamble into a predictable, scalable system.\r\n\r\nWe don’t fill jobs. We fuel growth.\r\n\r\nPatrice & Associates is a Equal Opportunity Employer.