Operations Associate

Operations Associate

Location: Shawnee Mission, KS 66213, USA

Summary: Fulfillment Operations Responsible: Support branch operations by processing applicants, assisting clients and implementing office procedures and systems. Contribute to the professionalism of the company by providing quality service. Additional functions for Operations Associate include recruiting activities.

Essential Duties and Functions: The percentage of time performing the essential duties may fluctuate under special circumstances. Actively participate in an interactive, supportive and developmental team environment by working remotely and/or from a designated Company location as required, in accordance with company Policy. The number of days per week in each environment may vary based on the needs of the company, the division, branch, and/or personal performance needs. Greet visitors when the team is on-premise Receive all incoming telephone calls and route calls promptly Monitor and process job ad responses and applicants Prescreen applicants for registration with the company by administering and grading evaluations and recording evaluation scores Conduct prescreening interviews and scheduling team interviews Enter applicant information into the Office Automation system Maintain all records in accordance with the Quality Manual and ISO Provide ongoing information and customer support to temporary associates Administrative office duties such as coordinating team meetings, running reports, auditing staff completion of assigned tasks Process weekly temp payroll by the processing deadline

Preferred Prior Experience: Basic computer skills/strong computer aptitude Ability to interface with all levels of employees Ability to work independently Detail-oriented Flexible Team player

Work Environment or Mental Requirements: The requirements described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without reasonable accommodation. Stay focused and productive when working onsite, in a team environment, independently or remotely. Demonstrate excellent customer service skills when interacting with applicants and visitors who come into the office and when they call into the office. Ability to excel in a fast-paced, sales environment with a strong sense of urgency and minimal supervision. Display professional people skills at all times.

Language/Communication Skills (written & verbal): Must demonstrate effective written, verbal, and electronic communication skills. Computer/System Skills Requirements: 36 WPM, working knowledge of computer software and performing basic tasks such as internet searches and creating documents Education, Certificates, Licenses, Registration Requirements: High School Diploma Physical Requirements (each requirement indicates % of the time): The percentage of time performing physical requirements may fluctuate based on any reasonable accommodations. Speaking 50% Driving 20% Lifting 2% Hearing 50% Repetitive Motion 30% Carrying 5% Standing 15% Air Travel <5% Twisting 5% Sitting 70% Operating Equipment 5% Bending 5% Walking 15%

Benefits: We are very excited to offer an array of benefit programs for our employees. Internal staff hires working 30 or more hours per week will be offered robust plans including medical, dental, vision, life insurance, accident, LTD, pet discount coverage, legal coverage, identity theft, discount perks, and credit union. Most plans include a generous employer contribution in addition to the employee's contribution. Eligible employees can enroll with an effective date the first of the month following 60 days of employment. A minimum of 6 paid sick days are offered per year unless part time or covered under a local ordinance that requires a greater number of paid sick days. Paid time off accrues immediately at 2 hours per semi-monthly pay period for full time employees, and a prorated amount for part time employees based on the percentage of a 40 hour work week worked. Accrual increases with tenure at certain anniversary dates. The Company offers 11 paid holidays. The Company also offers a 401k program with an employer match, with employee contributions beginning the month following enrollment.

Pay: Min: 19.23 - Mid: 22.84 - Max: 26.44 US Dollar Grade: S 03

This position has no additional compensation. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.