Receptionist

Job Description

Job Description

Benefits:

• Bonus based on performance
• Free food & snacks
• Opportunity for advancement

We believe you should LOVE where you work; here are a few reasons you'll love Frenchies:

• Opportunities for personal and professional growth
• A fun working environment, with supportive co-workers
• Exposure to new skills and opportunities allows for change and growth
• Discounts on services and products
• Medical benefits for full time employees
• Bonus structure

Job Summary
Frenchies Modern Nail Care is looking for a dedicated receptionist/concierge to join our team! When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand- this is our concierge! The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is excellent at working with computers!

Responsibilities

• The Concierge is accountable for all front desk operations including phone, retail sales, cash transactions, guest POS activities, guest experience cycle, and general day-to-day operations.
• Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards. Will follow all policies and procedures to accomplish these standards. Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, membership sales, cash transactions, customer check-in/check-out, appointment confirmation calls, closing duties. 
• Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties.
• Must be flexible to help with coverage of shifts in short-notice/emergency situations (sickness, etc.)
• Customer contacts and rescheduling if needed.
• Other duties as assigned in the spirit of teamwork.

Qualifications

• 2+ years of customer service experience
• Experience as a receptionist preferred
• Exceptional customer service and professional phone manner
• Overachieving attitude and enhanced work ethic
• Advanced computer skills
• Excellent multi-tasking skills
• Must be willing to work Friday-Sunday