Veterinary Receptionist/Client Ambassador

Job Description

Job Description

Client Ambassador

Job Description

Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of animal wellness advocates is transforming veterinary care for the better. As part of our team, you’ll contribute to a supportive and positive environment that delivers individual care to every patient and client, while also making a meaningful impact in our communities.

Be a Pawsitive Influence!

The ideal candidate will be pet- and people-friendly, energetic, and eager to help create the best experience for every pet and their owner. As the first point of contact, you'll bring warmth and positivity to every interaction, setting the tone for exceptional customer service. Your love for animals of all kinds will shine through as you grow in a field that combines compassion with continuous learning and growth.

Why Join Veterinary United?

At Veterinary United, we believe in teamwork, growth, and fostering a positive culture. We aim to be changemakers in veterinary medicine, building a better future for our hospitals, teams, and clients. If you’re open to growth, positivity, and making a difference in the veterinary field, Veterinary United is the perfect place for you!

Role Overview: Client Ambassador

As a Client Ambassador, you'll support the hospital’s daily operations and create an inviting and efficient front desk experience. You will:

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.

Qualifications

• High School Diploma or GED.
• Prior customer service experience.
• A love for helping, communicating with, and interacting with people! This is a position where you will be on the phone and working directly with people throughout the day.
• Reception experience highly preferred.
• Ability to lift up to 50 lbs. without restriction.
• Comfortable working around animals, including those that may be anxious or aggressive.
• Physical Requirements: Must be able to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.

Ready to be part of something bigger? Apply today and become a changemaker with Veterinary United!