Program Manager

Position Summary The Business Operations Professional is a pivotal role within the Department of Anesthesiology at the University of North Carolina at Chapel Hill. This position requires a skilled leader with a strong background in business operations, personnel management, communications, and higher education advocacy. The position oversees administrative process improvement and delivery of provider services, residency program and fellowships, student services, new employee onboarding, event management, marketing and external communications, internal communications and website management, alumni relations and fundraising, and the annual Carolina Refresher Course – a publicly accessible Continuing Medical Education (CME) conference held at Kiawah Island, SC. Supervisory responsibilities include multiple business/administrative operations staff positions. The role reconciles department needs with budgetary constraints while developing new processes and platforms to best serve departmental goals. It will also play a crucial role in strategic planning and clinical business development for the department by collaborating closely with the Chair, Vice Chairs, and ACA to meet ambitious, purpose‑driven goals. Flexible work arrangements are available. Minimum Education and Experience Requirements Bachelor’s degree and three years of experience in the area of assignment, of which at least one is supervisory or in a lead‑worker capacity; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Required Qualifications, Competencies, and Experience Proven experience with administrative leadership, direct‑report employee supervision, and oversight of business/finance processes that impact an entire organization. A proficiency with fundraising techniques and a track record of successfully cultivating donor relationships. An extensive and diverse understanding of clinical and medical education environments within an academic institution. Demonstrated strong project management skills with the ability to coordinate multiple initiatives simultaneously. Proven experience in significant event management, marketing, communications, and team leadership. Working/Applied knowledge with website management, social media strategies, content creation, and editing. Excellent interpersonal, communication, and collaboration skills are essential to success. Preferred Qualifications, Competencies, and Experience A working understanding of the business and finance policies and procedures of the University of North Carolina at Chapel Hill. Special Physical/Mental Requirements Not Applicable. Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities. #J-18808-Ljbffr