Office Assistant

Office Assistant

The Office Assistant is responsible for performing office duties that ensures the department/clinic runs smoothly. This includes scheduling appointments, checking in patients, answering the phone and performing clerical duties.

Monday - Friday day shift

Pay based on experience starting at $16.54

Responsibilities

Answers all incoming calls and forwards calls to the appropriate individuals or takes detailed messages as appropriate.

Completes patient check-in process by verifying that all patient information is current and accurate including collects co-pays, obtains financial and insurance information, copies insurance cards, assists patients with completion of forms, and gets consents signed.

Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.

Greets patients and visitors and provides general assistance as needed.

Performs general clerical duties as needed including faxing, scanning, copying, emailing, preparing documents, filing, ordering office supplies, and managing electronic and paper records related to encounters.

Performs preauthorization or referral checks/follow-up.

Prepares the patient file for the clinical staff.

Reminds patients of upcoming appointments and preventive appointments and tests that are needed.

Schedules/reschedules appointments as necessary. Confirms availability/appointment time/date. Obtain brief medical history regarding doctor visit. Give patient instructions. Collect patient information.

Requirements

High School (Required)

Estimated Compensation Range $16.54 - $25.24

Pay based on experience