Senior Systems Manager

• Defines and owns the multi-year strategic roadmap for a portfolio in partnership with the Manager, Enterprise Systems and IT leadership, while ensuring alignment with Sun's corporate strategy, operating plan, and capital priorities. (Essential)
• Partners with senior business leaders and executive sponsors to shape system vision, prioritize features, and secure enterprise-wide buy-in amid competing demands. (Essential)
• Provides technical leadership, guidance, and mentorship to Systems Managers, analysts, and external delivery partners; supports knowledge sharing and consistent practices without formal people-management responsibility. (Essential)
• Owns the availability, performance, security, and compliance posture of assigned systems; serves as the senior escalation point for major incidents and business disruptions. (Essential)
• Leads complex, cross-system implementations, upgrades, migrations, and integrations spanning multiple business units and vendor ecosystems. (Essential)
• Directs system assessments, security audits, and risk reviews for assigned systems; defines remediation plans and partners with stakeholders to ensure timely closure of findings. (Essential)
• Demonstrates deep, cross-functional understanding of Sun's business processes and the enterprise technology architecture and uses that knowledge to influence design decisions. (Essential)
• Develops, promotes, and helps maintain governance, standards, and architectural guardrails for system documentation, configuration management, change control, and operational support.
• Oversees acquisition, disposition, and conversion activities for assigned systems, including integration and system rationalization.
• Manages senior-level vendor relationships and participates in business reviews; holds partners accountable to service level agreements (SLAs), roadmaps, and contractual commitments.
• Maintains authoritative system records, contract details, renewal calendars, and support escalation paths for the assigned portfolio.
• Evaluates emerging technologies, including AI, automation, and cloud-native capabilities; builds the business cases and supports adoption of high-value innovations.
• Partners with leadership across Finance, Operations, Legal, and Information Security to recommend and implement technology solutions that meet organizational, regulatory, and compliance standards.
• Ensures effective IT controls design and operation across assigned systems; serves as a key point of contact for internal and external auditors on SOX (Sarbanes-Oxley Act) and other audit engagements related to assigned systems.
• Contributes to Innovation & Technology discussions on cross-functional steering committees and enterprise governance forums.
• Other tasks as assigned.

• Bachelor's Degree in Information Technology or related field (Required)
• 7 years in experience in enterprise systems management, including design, implementation, and maintenance (Required)
• 5 years in experience in product ownership, system administration, or system support (Required)
• 2 years in experience mentoring technical staff, influencing peers, or leading vendor delivery teams (Required)
• Advanced proficiency in Microsoft Office Suite
• Proven ability to manage a portfolio of competing priorities and lead concurrent, large-scale implementation and upgrade programs
• Strong analytical and problem-solving abilities, with executive-level judgment and attention to detail
• Excellent written and verbal communication skills, including the ability to present to executive audiences
• Deep knowledge of configuration management, integration patterns, and enterprise support best practices
• Strong understanding of IT security principles, IT general controls (ITGC), SOX compliance, access controls, and data protection requirements
• Strong interpersonal skills, with the ability to influence, negotiate, and build consensus across diverse teams and senior stakeholders
• Strong negotiation, presentation, and executive reporting skills
• Demonstrated ability to take initiative, embrace ambiguity, and lead through change

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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