Legal Operations Coordinator

Job Description

Job Description

Description:

Prime Corporate Services is seeking a Legal Operations Coordinator to support the Legal Department by coordinating legal requests, maintaining organized matter records, tracking deadlines and follow ups, and helping ensure requests move efficiently from intake through resolution.

Reporting to the Legal Operations Manager, this role serves as a central coordination point between Legal and internal business teams. The Coordinator gathers complete information, organizes supporting materials, tracks ownership and next steps, maintains accurate records, and proactively follows up with stakeholders so matters are ready for substantive legal review.

This is a hands-on coordination role focused primarily on legal intake, matter administration, project coordination, and paralegal support. Approximately 90% of the role is dedicated to legal coordination and matter support, with approximately 10% supporting broader Legal Department operations, including process improvement, reporting, KPIs, OKRs, and departmental initiatives.

Who we are:

Remember when every step of launching your dream felt like a mountain? Debt loomed, the tax code was a cryptic puzzle, and building a rock–solid foundation seemed impossible. PRIME Corporate Services was forged from that very struggle - by entrepreneurs who knew there had to be a better way.

We are not just a faceless firm; we are a co-pilot for founders, operators, and business builders navigating the chaos of growth. We help cut through red tape, simplify complex systems, and help entrepreneurs structure their business for long-term financial freedom.

From entity structuring to tax strategy to business credit and funding, we don’t just protect businesses - we help to scale them. Our team partners directly with high-growth entrepreneurs and affiliate partners to drive measurable outcomes; more leads, more revenue, and stronger businesses.

We deliver expert guidance and exceptional service at every stage of the business journey.

Our Mission: We aim to serve, advise, and support entrepreneurs every day.

Why You’ll Love Working Here:

• Impact at scale: Your work will shape the experience of thousands of entrepreneurs working with PRIME.
• Autonomy + Accountability: You’ll be trusted to lead, experiment, and deliver results — no micromanagement, just momentum .

Collaborative Culture: You’ll work alongside creative thinkers, engineers, and business leaders who care deeply about customer success and innovation.

• Modernization Mission: You’ll play a key role in bringing advanced tech, analytics, and discipline to a growing organization — setting the foundation for the next generation of PRIME’s digital ecosystem.

Benefits & Perks

• Competitive Compensation + performance based bonuses
• Comprehensive Health Coverage - Medical, dental, and vision
• Paid Time Off - Generous PTO, sick days, and paid holidays
• 401k with Company match (we match up to 4%)
• Parental Leave - Paid leave for new parents
• Impact-Driven Culture - Small team, big mission
• Gym Pass - Company sponsored access to local gyms
• Free soda and snacks
• Discounts on Cellular/Wireless bills
• Robust Employee Resource Program with tele-health and more

Requirements:

• Serve as a central coordination point for internal legal requests and help ensure each request is complete and organized before substantive legal review
• Review incoming requests, categorize and route them appropriately, and document the responsible owner, deadlines, next actions, and current status
• Follow up with requestors and internal stakeholders to obtain missing facts, documents, approvals, deadlines, and other information required by Legal
• Maintain accurate records for active legal matters and projects, including assignments, deadlines, dependencies, outstanding items, handoffs, and closure status
• Coordinate meetings, document collection, signatures, internal communications, and other administrative steps associated with legal matters
• Provide paralegal and administrative support to the General Counsel and Legal Operations Manager, including document preparation, research coordination, file organization, and information gathering
• Maintain the Legal Command Center and other approved Legal Department systems, and identify overdue items, stale matters, unaccepted handoffs, and potential dropped items
• Support the development and maintenance of Legal Department SOPs, templates, checklists, workflows, process improvements, automation, and system adoption
• Track and report legal request volume, matter status, turnaround time, completion rates, KPIs, OKRs, and other operational metrics, while coordinating effectively with teams across the business

Accountabilities:

The Legal Operations Coordinator is accountable for:

• Ensuring legal requests are complete, organized, and ready for review, with a target of 90% or greater received with the information needed to proceed
• Maintaining timely follow up and matter closure, with a target of 95% or greater for on-time follow up and closure activities
• Reducing time spent by Legal leadership on intake, scheduling, information gathering, and routine follow ups, with a target reduction of 50% or greater
• Maintaining accurate and current matter records, including status, ownership, deadlines, next actions, and relevant documentation
• Escalating urgent, sensitive, high risk, or time critical matters to Legal leadership promptly and with appropriate supporting information
• Creating clear ownership and accountable handoffs so requests, deadlines, and follow ups do not fall through the cracks
• Supporting improved turnaround time, communication, and internal stakeholder experience with the Legal Department
• Providing reliable reporting and helping create scalable operational processes that support the Legal Department as the business grows

Minimum Education Requirements:

• High school diploma or equivalent required
• Associate or bachelor's degree in Legal Studies, Business Administration, Operations, or a related field preferred

Minimum Experience Requirements:

• 2+ years of relevant experience in legal operations, paralegal support, legal administration, project coordination, matter management, compliance, or a similar professional environment
• Demonstrated ability to manage multiple requests, deadlines, stakeholders, and priorities simultaneously with strong attention to detail and follow through
• Experience supporting an in-house legal department, law firm, compliance team, or professional services environment preferred
• Experience with legal intake, matter tracking, document organization, contract or workflow support, and handling confidential information
• Experience creating or maintaining SOPs, workflows, dashboards, KPI reporting, or other operational process documentation preferred

Required Outside Training:

• Paralegal certificate or comparable legal support training preferred, but not required
• Project management, legal operations, process improvement, Lean, or similar operational training preferred
• Strong proficiency with Google Workspace and Microsoft Office, with the ability to learn matter management, workflow, document management, and reporting systems

PHYSICAL REQUIREMENTS:

The work environment characteristics and associated physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. 

• Prolonged periods of sitting at a desk, working on a computer, and taking phone calls
• Must be able to lift 25 pounds periodically
• Must be able to access and navigate each department at the organization’s facilities
• Travel (less than 10% annually) may be required for company meetings, training, and/or professional development