Director of Marketing Operations
D.R. Horton
*D.R. Horton, Inc., the largest homebuilder in the U.S.,*was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at more information.
**D.R. Horton, Inc.* is currently looking for a Director of Marketing Operations *. The right candidate willlead the processes, platforms, governance, and operational execution that enable scalable, data-driven marketing across the organization. This role oversees marketing workflows, performance reporting, and operational standards to improve efficiency, consistency, and business outcomes across multiple markets and channels.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Direct marketing operations strategy, processes, and governance to support campaign execution, lead generation, customer engagement, and business growth
Establish operational standards, workflows, and quality controls that improve the efficiency and scalability of campaign execution across the organization
Manage marketing operations to ensure the teams responsible for campaign deployment, audience management, system administration, and reporting activities can operate without friction
Partner with Marketing, Sales, Product Management, Analytics, and Technology teams to align operational capabilities with business objectives
Develop operational process reporting frameworks, performance dashboards, and operational insights for Marketing Operations
Assist in development of multi-channel reporting frameworks that provide consistent visibility for Channel Marketing Leads and Marketing Representatives
Evaluate and implement process improvements, automation opportunities, and operational enhancements that reduce manual effort and improve outcomes
Facilitate operational performance reporting for the Marketing team and vendor partner organizations, potentially assist with negotiating vendor service agreements with respective channel managers and provide reporting on operational investments supporting marketing operations
Support strategic planning initiatives and operational roadmaps for marketing technology and business transformation programs
Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Ability to travel overnight
Supervisory Responsibilities
- Supervises 2 or more employees
Education and/or Experience
Bachelor's degree in Marketing, Business Administration, Information Systems, or related field
10 years of experience in marketing operations, marketing technology, demand generation operations, or related functions including 5 years of leadership experience
Thorough understanding of marketing operations, campaign management, marketing technology ecosystems, and data-driven marketing practices
Demonstrated experience managing operational processes, cross-functional initiatives, and technology-enabled marketing programs
Ability to translate business objectives into scalable operational solutions that improve marketing operations effectiveness
Ability to apply common sense understanding to carry out instructions furnished in written and oral form or via DRH applications
Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
The noise level is generally moderate
Preferred Qualifications
Experience supporting multi-market or enterprise marketing organizations
Experience with CRM, CDP, marketing automation, and customer analytics platforms
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
- Medical, Dental and Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation, Sick, Personal Time and Company Holidays
- Multiple Voluntary and Company provided Benefits
/ Build YOUR future with D.R. Horton, America’s Builder. /**/#WeBuildPeopleToo*/*
Job: * Marketing
Organization: * Corporate
Title: Director of Marketing Operations
Location: TX-Arlington
Requisition ID: 2603856
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