Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits

• Hourly pay plus commission/bonus
• Paid licensing and continuing education
• Training and Development
• Retirement Account matching

Training and Development
Position Overview

Looking for a part-time job that where you can build relationships and provide meaningful service to customers with more than an 800 number? Consider a position with an established State Farm Agent's office in Gladstone, MO.  

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

 

 
Requirements

• Excellent interpersonal and communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated and reliable
• Detail oriented
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Property and Casualty license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.    By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.