IAM Support Engineer

Enterprise Security Solutions _ IAM Support Engineer

Job Title: IAM/UAM Analyst - Cybersecurity & Risk Services


Country: USA
Minimum Experience: 1 - 3 YEARS



Skills and Job Requirements



Background:


Cybersecurity & Risk Services (CRS) is one of the fastest growing Service Lines of Wipro. Wipro CRS is among the Top 3, Security Services Provider Globally, with a portfolio that spans across the Application and Data Security, Infrastructure and Managed Security Services, Cloud Security, IT GRC and Convergent Security services.

Job Description:


Looking for User Access Management Analyst with Identity and Access Management background for US region


Experienced Analyst needed to participate as a key team member on IAM projects. The position will be responsible for working with Project Managers, other Analysts, Technical Developers and Business Owners on a variety of projects utilizing their years of experience as a UAM Administrator

Roles and Responsibilities

• Experience with Identity management, Access Management and MFA.
• Should have experience with end user administration services for Level 1 activities with managing and coordinating account activation, termination, changes, and expiration, and the management of end user resources.
• Knowledge of Incident and Problem Management including tracking and resolving end-user created Incidents, creating situation reports in case of P1/P2 issues.
• Would be responsible for Proactive monitoring and automation of IDAM solution
• Strong analytical and troubleshooting skills, including reading debug logs and finding failure points.
• Ability to track problems to root cause and resolve the same.
• Experience with AD administration.
• Responsible for leading interactive requirements gathering sessions with business team members, documenting information and working with IT team members and Project Managers
• Ability to successfully work independently with minimal supervision
• Familiar with Identity and Access Manger concepts of reconciliations, provisioning and password management
• Must have strong written & clear verbal communication skills, with the ability to effectively communicate with executives and various accounting personnel, either in person or over the phone
• Ability to learn new tasks quickly and proficiently
• Time management skills with the flexibility to work overtime as needed and when warranted