Regional Director of Operations

Overview

At Vision Innovation Partners we exist to protect and restore vision. Because Vision is our Mission everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development and a culture centered on our Shared Values PATIENTS.

Our Regional Directors are cross-functional leaders who develop implement and oversee the operations of multiple physician practices with the leading platform for ophthalmology service providers in the Mid-Atlantic region. This is a field-based positions with primary locations in the Northen Viginia and Maryland area. Additionally this role focuses on operational effectiveness strategic planning and development of new services and business relationships.

Responsibilities

What You Will Do:

• Achieves Key Performance Indicators including revenue and expense targets conversion rates provider utilization cancellation & no-show rates optical sales patient satisfaction and staff engagement and retention.
• Assures productive full schedules for each provider and strategically plans and successfully implements new business opportunities.
• Responsible for practice(s) analytics including financial and compliance.
• Leads successful integration of multiple ophthalmology acquisitions and ensures business practices are assimilated into the platform operational channels.
• Provides visible support and manages the operations of assigned regional practices to ensure they are positioned to meet or exceed company goals.
• Collaborates with Lead Providers to educate them on company metrics that support their business goals.
• Partners with the Lead Providers and clinic managers to initiate and manage employee practices to empower and reward site teams for meeting goals and demonstrating behaviors consistent with the companys mission vision and values.
• Provides leadership to clinical managers to resolve performance issues provide positive feedback and take appropriate corrective action when needed.
• Partners with clinic managers to assess and maintain appropriate staffing levels in assigned regional sites.
• Partners with Lead Providers Chief Operating Officer and clinic managers to identify and execute corrective action to improve site performance.
• Manages all office audits practice reviews and reporting.

Qualifications

What You Will Bring:

• Bachelors degree from an accredited university in healthcare administration business administration or a related field with a minimum of five years of management experience in a healthcare setting or an equivalent combination of education and experience.

• Certified Ophthalmic Executive (COE) certification preferred.

• Masters in health administration (MHA) or masters in business administration (MBA) is preferred.
• Knowledge of general ophthalmology operations is strongly preferred.
• Management experience including hiring performance management conflict resolution coaching and training. An engaged management style is required with the ability to mentor lead and become part of a tenured team.
• Maintains and applies a broad understanding of financial management principals to ensure decisions are fiscally sound and responsible.
• Demonstrates a desire and drive to acquire necessary knowledge skills and competences to best serve the needs of the organization its members and the patient outcomes.
• Proficiency in MS Office (Word Excel PowerPoint Outlook).

What we offer:

• Competitive compensation package
• Excellent comprehensive benefits
• 401(K)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Required Experience:

Director