Sr. Business Unit Manager

Overview At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customised solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimise environmental impact and foster vibrant and diverse communities around the globe. Job Summary This position will be part of the core factory startup and onboarding team responsible for building the operations and manufacturing staff, fitting out the building, and creating the process flow/work instructions/etc. from the ground up. Skills to include: panel and point‑to‑point wire assembly, Medium Voltage, Low Voltage, and High Power Electronic assemblies. Develops and implements programmes, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review, including contract negotiation and amendment. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information. Essential Duties and Responsibilities The Senior Business Unit Manager is a member of the plant strategic leadership team. Demonstrates an entrepreneurial spirit and drive. Full responsibility for a customer/site Profit & Loss (P&L) statement (generally across multi‑sites or multi‑customer assignments). Establishes and manages current customer relationships, striving to capitalise on organic revenue growth opportunities. Negotiates contract terms and/or amends established contract terms with customers. Exhibits demonstrated sales/revenue growth success with past and current customer base. Exhibits demonstrated successful relationship‑building skills with high‑level audiences at more strategic and senior levels within the organisation. Responsible for the Request for Proposal (RFP) process for assigned customer accounts. May support RFP processes for others. Pricing (i.e. materials and value‑add). The Senior Business Unit Manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell. Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through Jabil’s workcell business model. Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction. Assumes leadership role in site‑level strategic planning meetings. Manages and drives the Quarterly Business Review (QBR) process with assigned customer account. May perform other duties and responsibilities as assigned. Job Qualifications Knowledge Requirements: Excellent communication skills. Global business awareness/experience (e.g., taxation, laws, culture). Extensive knowledge of total Jabil solutions available for offer. Strong financial skill knowledge and aptitude (e.g., balance sheet and income statement). Strong operational knowledge (e.g., manufacturing, supply chain). Jabil tools (Financial system, quote process, etc.). Contract knowledge fundamentals. Leadership/people‑management skills. Strong customer service skills and experience. Essential Skills, Abilities and Example Behaviours Organise: Able to assemble appropriate resources (people, funding, material, support) to get things done; manage multiple activities simultaneously to accomplish goals; schedule and coordinate work of others; establish efficient work procedures to meet objectives; form the right structures and teams to enhance productivity. Speak Competently: Able to speak clearly and concisely; use appropriate vocabulary for the audience; get point across unambiguously and check for understanding. Deliver Exceptional Customer Service: Demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; make customer satisfaction a high priority. Negotiate: Apply effective questioning and listening techniques to determine each party’s position; look for common ground and build on areas of agreement to reach win‑win outcomes; ensure agreed‑upon alternatives have the support of all parties involved. Build Effective Teams: Promote team cohesiveness, cooperation and effectiveness; seek ideas and help from others; contribute own ideas and actions to achieve team goals; consider feelings and needs of others when working together. Coach: Observe and track performance in order to instruct, guide, encourage and support employees; provide positive and developmental feedback on performance; emphasise continuous improvement. Empower Others: Establish an environment where risk‑taking, ideas and initiative are encouraged; ‘push down’ authority and responsibility, creating ownership; reinforce and coach, offering help without removing responsibility. Influence: Use effective communication and interpersonal skills to convince others to accept ideas or goals; gain agreement and commitment from others to support and implement methods or processes. Motivate: Create enthusiasm for the work and a desire to excel; solicit, use and/or build on ideas of others; recognise individual contributions; reinforce desired behaviours. Provide Direction: Establish and communicate a common vision; translate company strategy into team goals and objectives; set clear priorities; clarify roles and responsibilities through individual performance plans; be available for questions. Act with Integrity: Demonstrate uncompromising adherence to ethical principles; honesty in all actions; admit and correct mistakes promptly; assume full responsibility and accountability for own actions. Do Whatever It Takes: Maintain perseverance in the face of obstacles; take charge, know what is needed or find out and move forward; stand up for ideas in the face of resistance; work with others to expand on ideas. Deliver Quality Results: Provide top quality service to all customers (internal and external); ensure all details are covered and adhere to Jabil’s policies; strive to do things right the first time; meet commitments or advise customer when deadlines are jeopardised. Decide: Make sound decisions within time constraints; commit to a course of action, even in ambiguous situations; identify unique, effective solutions. Think Strategically: See the big picture; anticipate future trends and consequences accurately; take a broad perspective; create vision for organisational objectives; make decisions based on long‑term company goals. Education & Experience Requirements Bachelor’s Degree required. Master’s Degree preferred. Degree in Engineering, Finance/Accounting or Business Management preferred. Six to eight years of work‑related experience required, preferably in Financial or Manufacturing Operations fields. Industry‑specific experience helpful or preferred. Previous Business Unit Manager (or equivalent job) experience preferred or an equivalent combination of education, training or experience. Working Conditions Regular business hours. Some additional hours may be required. Travel Requirements Domestic and International, up to 50%. Physical Requirements Sitting, walking, standing, bending/squatting/stooping, reaching, balancing, twisting, crawling. Hands in water, kneeling. Data entry/typing. Unusual hearing or vision demands: None specified. Employees should not lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position. Equal Employment Opportunity Jabil, including its subsidiaries, is an equal‑opportunity employer and considers qualified applicants for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status or any other characteristic protected by law. #J-18808-Ljbffr Jabil Malaysia