Operations Coordinator

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! BASIC PURPOSE The Sr Operations Coordinator will enable distribution center operations by independently performing a wide range of office activities, responding to various inquiries and providing resolution to problems, and directly supporting warehouse and transportation leadership as necessary. JOIN OUR WAREHOUSE TEAM! Schedule: Monday – Friday between Pay: $33.00/hour Benefits: Effective day one of employment! ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures. Solve and/or escalate problems as they arise. Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests. Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues. Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.). Support efforts to improve metrics and actively track against them. Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review. Support in training and developing junior clerical teammates. Monitor inventory level of office supplies and initiate purchase orders. Other duties as assigned by manager. RELATIONSHIPS Internal: Operations manager and staff, purchasing department WORK ENVIRONMENT The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees. MINIMUM QUALIFICATIONS Related Experience/Requirements: Minimum of three years of clerical experience required. Knowledge/Skills/Abilities: Excellent communication both verbally and in writing. Excellent telephone and customer service ability. Strong math, analytical, and organizational skills with high attention to detail. Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook. Problem solving and critical thinking abilities to solve problems of an intermediate scope. Perform cross-functional activities, and work on a varying schedule. Strong teamwork skills with the ability to support others in the department and division. Education High school diploma or GED/equivalent required. PREFERRED QUALIFICATIONS Preferred experience in a distribution business environment. Knowledge of DOT Hours of Service Regulations. Knowledge of our geographic delivery area. Certifications/Training Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties. PHYSICAL QUALIFICATIONS Must be able to perform the following physical activities for described length of time: Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $21 - $30/hour. This role will also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: Stay updated by following US Foods on any of our social media platforms at the bottom of the page! ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $19 - $30 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información. Microsoft Edge Google Chrome Safari iPhone Androide US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit to learn more. US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found here. US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law. Know Your Rights Pay Transparency policy statement is available here US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at View phone number on click.appcast.io. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.