Director, IT (New York)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!Figma's IT organization is the backbone that keeps our global workforce connected, productive, and secure. As we scale, we're looking for a Director of IT to lead and grow three critical functions: IT Operations, IT Engineering, and AI Enablement. This leader will be responsible for ensuring that our infrastructure and internal tooling can scale with Figma's growth, while also helping shape how AI technologies are adopted across the company. The team strives to enable our fellow figmates to do their best work by giving them super powers through exceptional technology experiences, and this role will be at the center of that mission. You'll have a direct seat at the table with senior leadership across Security, People, Finance, Legal, Workplace, and Product to build systems and experiences that empower every Figma employee. This role sits at an exciting intersection with equal parts technical depth, organizational leadership, and forward-looking strategy. You'll own a critical function, drive measurable impact across the entire company, and have the executive visibility to matchYou'll inherit a strong foundation and have the mandate to take it to the next level, but what makes this role at this time especially exciting is AI. The way IT operates is being fundamentally reimagined, and Figma is leaning in. This role isn't just about keeping the lights on, it's about defining what AI-enabled IT looks like at a design-forward, fast-moving company. You'll have the mandate and the runway to set the strategy, build the playbook, and lead Figma into a new era of intelligent operations. If you've been waiting for the right stage to do the most consequential work of your career, this is it!This is a full time role that can be held from one of our US hubs or remotely in the United States.What you’ll do at Figma:Lead, grow, and develop a high-performing team of 20+ across IT Operations, IT Engineering, and AI strategy, including managers and senior ICs across each functionOwn the strategy and execution of Figma's internal IT infrastructure, ensuring reliability, scalability, and security across our global workforce and office environmentsPartner with Figma's AI team to define and guide an internal AI enablement strategy, finding opportunities to embed AI-powered tools and workflows across IT and the broader businessEstablish and track KPIs across IT disciplines, using data to drive continuous improvement in system uptime, ticket resolution, employee satisfaction, and infrastructure performanceOwn IT vendor relationships, participate in contract negotiations and budget planning, ensuring the company has the right tools to meet current needs and future growthCollaborate cross-functionally with Security, Legal, People, and Finance to ensure IT systems meet compliance, privacy, and regulatory requirementsServe as an escalation point and executive sponsor for major incidents, infrastructure migrations, and large-scale IT initiativesWe'd love to hear from you if you have:10+ years of experience in IT, with at least 4–5 years in a senior leadership role running multiple teams or functionsConsistent track record of scaling IT Operations and IT Engineering organizations in a fast-growing technology companyDeep technical knowledge of enterprise infrastructure, SaaS tooling, endpoint management, and IT service management (ITSM) frameworksExperience partnering on or directly leading AI or automation initiatives within an IT or enterprise technology contextWhile not required, it’s an added plus if you also have:Experience at a product-led, design, or SaaS company with a distributed or hybrid-first workforceExperience in IT security or compliance domains such as SOC 2, ISO 27001, or FedRAMP, and comfort partnering with Security teams on audits and controlsExperience leading large scale change management initiatives, such as system migrations, tooling consolidations, or workforce transitions at scaleAt Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency DisclosureJob level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.Annual Base Salary Range:$258,000—$348,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to View email address on apply.placed-app.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible locationEnabling closed captioning on video conferencingEnsuring all written communication be compatible with screen readersChanging the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.