Quality Systems Specialist

Job Description

Job Description

Job Summary
The Quality Systems Specialist plays a key role in supporting and maintaining Tucson Dermatology’s ISO 9000–based Quality Management System (QMS). This position is responsible for monitoring compliance across departments, tracking and reporting quality metrics, assisting with internal audits, and ensuring controlled documents, forms, and procedures are accurate, up-to-date, and properly implemented. The ideal candidate is detail-oriented, organized, and proactive, with a strong commitment to process improvement and cross-functional collaboration. This role directly contributes to the practice’s mission of delivering high-quality, standardized, and patient-centered dermatologic care.

Basic Skills

• Excellent attention to detail and accuracy in documentation
• Strong written and verbal communication skills
• Ability to organize and prioritize tasks across multiple departments
• Comfortable working independently and collaboratively
• Strong critical thinking and problem-solving skills
• Ability to follow standardized procedures while identifying opportunities for improvement
• Professionalism in handling confidential and sensitive information
• Strong time management and follow-through on assignments and audit schedules

Work Context
The Quality Systems Specialist works in a collaborative administrative environment and interacts regularly with department managers, clinical staff, front office personnel, and leadership. This position is primarily office-based with occasional walkthroughs or audits in clinical and operational areas. The role requires frequent use of computers, cloud-based systems, audit forms, and shared tracking dashboards. While most tasks follow a set schedule, flexibility is required to respond to audit findings, urgent compliance issues, or project deadlines. The specialist must be comfortable working independently while maintaining consistent communication across departments to uphold Tucson Dermatology’s standards for quality, compliance, and continuous improvement.

Education and Experience
3-5 years in Healthcare Administration, Business, Quality Management, or a related field
Preferred : Associate’s or Bachelor's degree in Healthcare Administration, Business, Quality Management, or a related field
Knowledge

• Working knowledge of ISO 9000 or other quality management frameworks
• Understanding of quality control principles, audit processes, and compliance tracking
• Familiarity with controlled document management and version control systems
• Knowledge of healthcare operations, terminology, and cross-department workflows
• Understanding of corrective and preventive action (CAPA) systems
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic dashboard reporting
• Experience with electronic systems used for quality or healthcare administration (e.g., EMR, document control software, audit logs)

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