Medical Front Office Assistant

Carle Health Methodist Outpatient Therapy - Methodist Atrium Peoria IL

Full-Time 40 hours per week Close on two days per week at 6 pm.

No weekends no holidays.

Do you have a positive attitude and exceptional customer service skills Join our team and put those strengths to work every dayhelping patients feel supported valued and taken care of.

Professional Therapy Services (PTS) provides outpatient services to Carle Health Methodist Proctor and Pekin Clinics in the Peoiria-IL area. We offer Physical Occupational and Speech Therapists a positive environment to practice 1:1 patient care with flexible scheduling and sustainable productivity expectations.

PTS is a therapist-owned rehabilitation company with over 40 years of service across Central and Southern Illinois. Our average employee tenure exceeds 10 years because our team stays where they feel supported valued and empowered to grow.

Office Assistants are responsible for greeting and scheduling patients maintaining the orderly flow of departmental paperwork and supporting department policies and procedures to ensure smooth continuous departmental operations.

Education and experience:

• At least four years of high school having taken some business courses.
• Experience in the medical and administrative fields.
• Familiar with scheduling EMR Microsoft Office - Word and Excel.

Quality and Service Excellence

• Demonstrates behaviors that show a positive attitude empathy and professionalism.
• Demonstrates communication skills by making customers feel welcome and respected as individuals and protecting their privacy and confidentiality.
• Works as a team player enhances team effectiveness through morale and team spirit and takes ownership in department/organization problem-solving and quality improvement.
• Contributes to a positive organizational image by following the dress code policy speaking positively about the organization and its people and maintaining a clean environment.
• Strives to exceed customer expectations through responsiveness attention to detail and anticipating needs.

Schedule a confidential conversation:

Professional Therapy Services Inc. is an Equal Opportunity Employer

Required Experience:

Junior IC