Front Office Coordinator

Job Description

Job Description

Front Office Coordinator

Music City Electricians, LLC is looking for a friendly, energetic, and dependable  Front Office Coordinator to be the welcoming face and voice of our company.

This is more than a “sit at the front desk and answer the phone” position. You’ll be at the center of a busy electrical contracting office, helping customers, supporting our team, keeping things organized, and helping us maintain a strong presence both in person and online.

We’re looking for someone who  enjoys people, brings a positive attitude to work, and isn’t afraid to jump in and get things done.

What You'll Do

• Be the  first face customers, vendors, and visitors see when they walk into our office
• Greet everyone in a friendly, cheerful, and professional manner
• Answer incoming phone calls with a positive attitude and excellent customer service
• Take accurate messages and gather information from new and existing customers
• Help keep the front office organized, welcoming, and running smoothly
• Assist with general administrative and office duties
• Communicate with customers regarding appointments, scheduling, and other basic questions
• Assist with  Facebook and other social media posting
• Help create and schedule company posts, photos, updates, and other content
• Assist management and field staff with day-to-day office needs
• Perform basic data entry and maintain accurate information in company systems
• Pitch in wherever needed — we're a growing company, and teamwork matters!

Who We're Looking For

Our ideal person is:

• Friendly, cheerful, and approachable
• Comfortable talking with customers both in person and over the phone
• Professional and dependable
• Organized and able to handle several things happening at once
• Comfortable using computers and learning new software
• Familiar with Facebook and social media
• Able to communicate clearly and professionally
• Self-motivated and able to stay productive without constant supervision
• Someone who notices what needs to be done and takes initiative
• A team player who enjoys working in a busy, down-to-earth environment

Experience That Is a PLUS

Experience in the following areas is helpful, but  not required :

• Accounting or bookkeeping
• QuickBooks
• Construction, electrical, HVAC, plumbing, or another skilled trade
• Dispatching or scheduling
• Customer service
• Office administration
• Social media management or business posting

We are willing to train the right person. Attitude, dependability, personality, and willingness to learn are extremely important to us.

Schedule

This is a  full-time, Monday–Friday position.

Because this person is an important part of our daily office operations,  reliable and consistent attendance is essential.

Why Music City Electricians?

We're a growing local electrical company serving residential and commercial customers throughout Middle Tennessee. Our office works closely with our electricians in the field, so no two days are exactly the same.

We're looking for someone who wants to become an important part of the team — someone who can make customers feel welcome, keep things moving behind the scenes, and bring some positive energy to the office.

If you're the kind of person who can  answer the phone with a smile, make someone feel welcome when they walk through the door, post a great photo on Facebook, and keep an office organized all in the same morning , we'd love to meet you.

Come grow with Music City Electricians!