Dental Front Office Administrator

Job Description

Job Description

Are you passionate about helping others and creating a welcoming experience? As a Dental Front Office Administrator, you'll be the first point of contact for our patients, ensuring their visits run smoothly. You'll check patients in and out, handle billing, verify insurance, and discuss treatment plans, ensuring everyone feels informed and cared for. At Man Dental, we value teamwork, professional growth, and making every patient feel comfortable and valued.

We offer competitive pay, ongoing training, and a supportive team environment. If you're organized, friendly, and love working with people, we can't wait to meet you. Join us in making a difference in our patients' lives and grow your career with us. Please send your resume today to become a part of our dedicated team.

$20 - $22 hourly

• Greet and welcome patients with a warm smile, ensuring they feel comfortable and valued from the moment they walk in.
• Efficiently manage patient check-ins and check-outs, maintaining a smooth flow of appointments throughout the day.
• Verify patient insurance details accurately, providing clear information to patients about their coverage and benefits.
• Coordinate treatment plans with patients, ensuring they understand their options and feel confident in their care decisions.
• Handle billing and payment processes with precision, addressing any patient inquiries or concerns promptly.
• Maintain organized and up-to-date patient records, ensuring all information is accurate and confidential.
• Collaborate with dental staff to schedule appointments that optimize the team's workflow and meet patient needs effectively.

• Bilingual in Mandarin and English preferred.
• High school diploma, G.E.D., or equivalent required.
• Strong computer skills; knowledge of Microsoft Office and dental software a plus.
• 1+ year of experience in a dental front office, medical front desk, or customer service role preferred.
• Sales or case presentation experience preferred (comfortable discussing treatment options and financials with patients).
• Excellent communication, organizational, and multitasking skills.
• Ability to handle phone calls and occasional high-pressure situations with professionalism.

Why Join Us?

At our practice, we value the professionalism and dedication of our team. When you join us, you become part of a supportive environment that offers:

• Professional Development: Ongoing training, CE support, and growth opportunities
• Team Collaboration: Work alongside experienced and supportive professionals
• Patient-Centered Care: Quality-focused approach with attentive care
• Stability & Growth: Long-term career opportunities within a growing practice

What We Offer:

• Competitive pay
• Supportive team environment
• Continuing education opportunities
• Growth potential within the practice
• Employee discounts