Quality Manager

Quality Assurance Manager

Essential Key Functions and Accountabilities:

• Drive continuous improvement efforts via reduction of internal and external defect rates, including identification and clarification of quality issues, participating in problem definition & analysis, and in problem resolution.
• Lead efforts to enforce the Quality Management System, including technical recommendations, auditing, quality planning and process development to assure system effectiveness within the site.
• Provide input on the maintenance and continued development of our Quality certifications (ISO 9001, Customer Specific), including recertification of IATF 16949.
• Provide monthly plant quality reviews to the senior management team with recommendations for corrective action and improvement.
• In conjunction with Engineering, drive Advanced Quality Planning, gage procurement and design in support of new manufacturing processes.
• Develop, implement, and maintain specific quality plans, initiatives and continuous improvement activities, including the application of Six Sigma methodology and tools when appropriate to impact Quality KPIs (internal/external PPM, on-time delivery, cost of poor quality, etc.) to meet site-level goals.
• Drive root cause analysis and permanent corrective action for customer concerns, supplier rejections, and internal rejections as appropriate.
• Perform requested quality studies (e.g., capability, performance, etc.) to support fact-based decisions within timeframe requirements.
• Assure accurate and timely plant level Quality Assurance records and information reports to support management decisions.
• Provide accurate and timely administration of customer complaints and product returns with appropriate corrective action.
• Provide accurate and timely execution of First Piece inspection and PPAP submissions.
• Provide accurate and timely administration of gauge calibration and maintenance.
• Administer the process to control and disposition nonconforming material/MRB cases.
• Work within functions of IFS ERP system to approve, maintain control plans; enter requisitions for needed goods and services; use inventory queries to assure adequate containment of shop floor and customer issues; etc.

Education Required:

• High School or GED Equivalent
• 4 Year Technical Degree preferred but not required.
• ASQ Membership & Certifications preferred but not required.

Experience:

• 5 Years in a Manufacturing Environment, if 4 Year Degree; 7 years in a Manufacturing Environment otherwise.
• Travel: up to 10% and continuous for 1 week (includes visits to suppliers and customers)
• Quality Management Systems & Auditing (ISO9001 & Internal Quality Systems, IATF 16949 preferred)
• Inspection Techniques (Gages & Process Monitoring Systems)
• Measurement Systems Analysis and Statistical Process Control
• Drawings: Geometric Dimensioning & Tolerancing
• Microsoft Office Products (Excel, Word, Outlook)
• APQP, PFMEA, & PPAP

Required (R) or Desired/Preferred (D):

(R) Read, Write and Speak English

(R) Experience with Microsoft Office Products

(R) Strong interpersonal skills

(R) Attention to detail