Home Health Aide

NeighborHealth PACE Community Care Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Position Summary:

Provides NeighborHealth PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant's home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed.

Essential Duties and Responsibilities:

• Consistently monitors participant ADL/IADL care plans and follows plan of care as stated. Documents care provided on participant flow sheets.
• Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
• Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
• Accompanies participants to appointments as assigned.
• Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

• High School graduate or equivalent required.
• Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
• A minimum of one year experience working with a frail or elderly population.
• Prior experience as health aide, personal care assistant or similar role.
• Vehicle to travel from home to home preferred.
• Excellent customer service and communication skills; bilingual a plus.
• Physical capability to provide ADL and mobility assistance to all PACE participants.

Looking for 7a-11 and 4p-8p SPLIT if not then 7a-3p

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.