Technical Director

JOB DETAILS 

Job Title: Technical Director 

Reports To: Director, Technical Implementation | Land Production

Place of Work: Orlando, FL

Other: Full Time

ABOUT RWS GLOBAL 

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia and consumer products.

RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, FIFA, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Merlin Entertainments, MSC Cruises, NFL, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

JOB OVERVIEW 

As a Technical Director for our Land Production team, your role is dynamic and requires strong leadership, organizational skills, and a passion for creating immersive and unforgettable experiences for our clients. Reporting to the Director, Technical Implementation, this role is classified as mobile and will have primary responsibility for Legoland Florida (LLFR), focused on serving as the lead technical overseeing live entertainment and holiday/seasonal technical installations at LLFR.

Responsible for overseeing the planning, development, and execution of technical projects from concept to completion. Collaborate with cross-functional teams including creative designers, engineers, fabricators, theme park operations, and vendors to ensure all projects and installations are delivered on time, within budget, and to the highest quality and safety standards.

KEY RESPONSIBILITIES 

• Serve as the primary entertainment technical lead overseeing all entertainment and holiday/seasonal installations at LEGOLAND Florida Resort (LLFR).

• Partner with the project team throughout the entire project lifecycle, from initial concept design through installation, strike, and debrief.

• Develop comprehensive project plans, outlining tasks, timelines, resource requirements, and site logistics for LLFR installations and other assigned projects.

• Must have good audio, visual and lighting knowledge for entertainment productions shows, and theme park setups.

• Oversee both on-site implementation at LLFR and off-site pre-fabrication/preparation of assigned projects.

• Manage project budgets, review fund allocation for external resources, and coordinate budget modifications as needed.

• Provide initial cost ranges for preliminary design components.

• Collaborate with the Technical Leadership Team in developing and maintaining project P&Ls.

• Serve as the primary technical point of contact for internal teams, client leadership, and venue stakeholders, ensuring effective communication and clear alignment with creative vision and technical requirements.

• Work closely with cross-functional teams—including talent and recruitment, designers, technical directors, theme park ops, and subcontractors—to ensure seamless project integration.

• Identify potential technical and operational risks in project delivery and implement proactive mitigation strategies.

• Locate key suppliers, negotiate purchasing agreements, and ensure materials and products meet company and venue specifications.

• Maintain accurate documentation of project activities, structural/technical drawings, and change orders.

• Conduct post-project evaluations and debriefs to identify areas for improvement.

Supervisory Responsibilities

• Supervise the work of Technicians, Vendors and park technical staff as needed, including planning, assigning, and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity.

• Define roles and responsibilities of the team and determine clear deliverables 

• Responsible for the training and supervision of all staff to ensure proper adherence to all venue and company HSE policies and procedures and to all Occupational Health and Safety Act regulations 

• Responsible for the management of seasonal employees onsite for the duration of the project/event and managing payroll. 

• Ensure artistic creative intent, character integrity, and intellectual property parameters are consistently upheld. 

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

Qualifications & Skills:

• Bachelor’s Degree preferred in Project Management, AV, Construction, or similar experience in themed entertainment or live experience industry 

• Proven experience as a Technical Director in themed entertainment or related industry 

• Proven experience in all areas of AV - installation and operation

• Proven experience with using AV control equipment and playback systems

• Proven experience in sourcing and procurement for projects 

• History of strong project management skills and leading teams onsite

• Strong budget management of small- and large-scale technical projects

• Strong client relationship skills

• Strong verbally and written skills, particularly related to entertainment technical communications

• Strong CAD / Vectorworks Skills

• Programming and system design experience desired

• General Theatre / Theme Park background desired

• Knowledge of Christmas Decor installations desired

• Understanding of basic carpentry and installation desirable

• OSHA certified desirable

Core Competencies

• Demonstrated ability to manage multiple complex projects simultaneously 

• Proven track record in all project delivery phases from concept to implementation

• Accountable for driving execution and delivery of high-profile technical projects from start to finish 

• Excellent verbal communication skills and customer service - communicates through various mediums such as email, text, phone call, and in-person conversations.

• Detail Oriented

• Problem solver who is comfortable in a collaborative and fast-paced work environment 

• Solutions-based troubleshooting whilst on site and in office

• Friendly and proactive personality 

• Ability to interface with clients, coworkers, and laborers/talent to maintain a positive work environment 

• Organizational skills – in office and on-site 

• Awareness of dangers and hazards associated with job functions and willingness to mitigate those risks 

• Participates in developing technical and business approaches and new or enhanced technical processes

• Flexibility to travel and work on-site as required 

• Able to work nights, weekends, and holiday periods to meet business needs and travel as needed 

• Ability to manage budgets, resources, and timeline effectively 

Work Environment: While on-site at Legoland Florida (LLFR), frequent exposure to unfavorable conditions such as inclement weather, working in back of house areas with very tight quarters, exposure to various environments including storage spaces, construction zones and guest facing areas. Because of the time constraints of most of the department’s projects, the Technical Director will often be on-site and working in hot/humid, varying temperatures indicative of the Florida climate, rain, and drizzle conditions. Other project work may involve exposure to cold, snow, wind and other cold-climate conditions. In-Office time will be required as per company policy when not in conflict with project demands.

Physical Effort: Minimal – Physical effort represented by frequent handling of heavy objects (approx. 50- 

75 lbs.) and materials, or heavy hand tools. While on-site the Technical Director frequently operates heavy equipment and heavy hand tools. Standing for long periods of time, but often kneeling, bending, working at height well over 50 feet. While in-office, physical effort is light. 

Hazards: Frequent potential hazards while onsite make a focus on safety a top priority. There will be regular exposure to: working at heights over 50 feet, working in and around heavy equipment, exposure to chemicals and regular use of cutting tools such as saws and grinders. 

Licensure or Certifications

• A Valid driver’s license and Passport are required

• Licenses to operate mobile boom lifts, telehandlers and other machinery is preferred.

Character Attributes:

• Leadership: Enables project team members to achieve collective results through planning, collaboration, and confident decision making. 

• Strong Communicator: Able to provide clear direction to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities. 

• Highly Organized: Exceptional at planning and managing complex schedules and resources. 

• Detail-Oriented: Attentive to all parts of the project process.

• Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication. 

• Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges to client satisfaction. 

• Decisive: Confident in making quick, informed decisions. 

• Adaptable: Flexible to last-minute changes, unforeseen challenges, or evolving project needs. 

• Professional Attitude: Effectively navigate high-stress situations. Representing yourself, the project and RWS in the most positive way. 

• Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain quality, within budget parameters. 

• Budget-Conscious: Ability to create and track budgets, expenses, P&L, negotiate with vendors and find cost effective solutions to project challenges. 

• Safety-Focused: Prioritizes health and safety of all project team members, enforcing protocols and ensuring compliance with industry regulations, codes and . 

• Time Management: Capable of handling multiple projects simultaneously, ensuring all project deliverables are completed on schedule. 

• Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed.

• Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability 

Company Benefits: 

• Competitive Salary 

• Flexible working schedule and remote work options 

• Company 401K 

• Health Benefits – Medical, Dental, and Vision 

• Collaborative and inclusive work environment 

• Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others. 

While this is intended to be an accurate description of the job, this is not necessarily an comprehensive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned. 

DIVERSITY AND INCLUSION STATEMENT:

DIVERSE IS WHO WE ARE 

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked. 

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