Relationship Driven Automotive Finance & Insurance Consultant

Job Description

Job Description

Were Not Looking for a Closer. Were Looking for a Consultant.

At Bridgewater Chevrolet, we believe customers dont come to a dealership to be sold. They come seeking guidance, expertise, and a trusted professional who can help them make informed decisions.

If your approach to F&I is built on pressure, gimmicks, or shortcuts, this position probably isnt for you.

If you believe in process, professionalism, training, accountability, relentless effort, and creating value through consultation keep reading.

Who We Are

We are a company of people, developing people in the automotive industry and being the best at it.

Our culture is built around a core set of values that have always defined how we operate:

Coaching

Process Loyalty

Integrity

Growth Mindset

Positive Attitude

Whatever It Takes, Ethically

We believe in becoming brilliant at the basics and doing the ordinary things extraordinarily well. Our process creates consistency, accountability, customer satisfaction, and profitability and our people bring the intensity to execute it every single day.

Whatever It Takes, Ethically

This has always been how we operate were simply putting it in writing.

We work tirelessly. Some days thats 8 hours. Some days its 10, 12, or more when the moment calls for it. We do whatever it takes ethically, every single time to serve the customer, protect the deal, and grow for the future.

What that looks like in F&I:

Staying late to complete a delivery the right way, not the fast way.

Coming in early to prepare deal files so nothing gets missed.

Following up with customers, lenders, and product providers until the loop is closed no matter how many touches it takes.

Owning the outcome of every deal that crosses your desk the good ones and the hard ones without excuses.

Choosing the harder right over the easier wrong, every single time.

What it does NOT mean:

Burning out or celebrating exhaustion for its own sake.

Skipping personal development, family, or health. Sunday is closed. We protect it.

Bending disclosures, product presentations, or numbers to get a deal done.

Selling a customer a product they dont need or a payment structure that doesnt fit their life.

Treating hours worked as a substitute for compliance, accuracy, or customer trust.

Anyone can be busy. We want people who are productive, present, and relentless with the time they invest and who never, ever compromise their integrity to hit a number.

What Makes This Role Different

Our F&I department is built around a consultative process designed to create trust and long-term relationships.

Professional guidance

Complete transparency

Clear explanations

Thoughtful recommendations

The ability for every customer to make informed decisions

Our process focuses on understanding the customers ownership plans, identifying their needs, and presenting solutions that genuinely benefit them.

We dont wing it. We dont rely on pressure. We follow a proven process and we execute it with intensity and integrity, every single deal.

What Were Looking For

Required Traits

High integrity the kind that holds up when nobody is watching.

Strong work ethic willing to put in 10, 12, or more hours when the day requires it, and disciplined enough to protect the days that recharge you.

Coachable and growth-oriented

Process driven

Professional appearance and communication

Strong listening skills

Emotionally intelligent

Positive attitude

Team-first mentality

Desire to continuously improve

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Health Insurance

Dental Insurance

Hands on Training

Vision Insurance

Career Growth Opportunities

Responsibilities

What Youll Do

Deliver a world-class ownership experience for every customer.

Conduct thorough customer interviews to understand ownership goals and driving habits.

Present protection products using a consultative approach building value through education, not pressure.

Maintain complete compliance with all federal, state, lender, and dealership requirements with zero exceptions.

Utilize a structured menu presentation process.

Work closely with sales management to ensure a seamless customer experience including staying late or coming in early when the deal or the customer requires it.

Maintain strong product knowledge and continuously improve your skills.

Participate in ongoing training, coaching, and performance reviews.

Contribute positively to our culture and help develop others.

Requirements

Experience

Automotive F&I experience required

Automotive sales or management experience considered

Strong understanding of compliance and lending practices

Menu selling experience preferred

Experience utilizing Darwin, menu-driven sales processes, and consultative F&I presentations is a plus