Clinical Quality Coordinator

DelRicht Research

Metairie, LA

Job Description
Job Description
Why DelRicht Research?
Would you love to be a part of the cutting edge of healthcare and science innovation? Are you looking for a position that has sustainable opportunities for professional growth? We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and, ultimately, our goal is to get new medications and medical devices FDA approved. We are currently looking for a detail-oriented, confident Quality Assurance Coordinator to join our team.
DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

NOTE: This is an onsite M-F position based at our New Orleans Corporate Headquarters location.
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 18 sites throughout the United States.
Clinical Quality Coordinator's Main Objective: This role is responsible for supporting the Quality Assurance (QA) team with process improvement initiatives, as well as training, and trend identification across the site network's clinics. The Clinical Quality Coordinator will maintain clinical trial data integrity to ensure site is audit ready at all times
The Clinical Quality Coordinator will assist with oversight and maintenance of activities related to the conduct of clinical trials at the site including but not limited to:
Complete Quality Assurance (QA) chart reviews, ensuring consistency, accuracy, and timeliness
Ensure that clinical trial protocols are being adhered to 100% of the time
Coordinate, communicate and collaborate with clinical teams across our site network
Maintain a working knowledge of FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents and study protocols
Detail plans for timely correction of electronic source errors
Ensure both inter- and intra-site consistency in source completion
Manage and report charting trends to leadership
Assist with training for both clinical teams and the QA department
Assist the QA manager with internal team training, developing and disseminating reports, and management tasks related to QA Coordinators
Skills needed to win:
Required: Minimum 2-3 years of healthcare experience; confidence reviewing medical charts, medical terminology, and healthcare operations
Required: B.S or B.A from any accredited university in any degree
Required: Proficiency with Google Sheets or Excel
The right candidate will:
Be self motivated, energetic and positive
Be a team player with excellent communication skills
Be comfortable speaking to external and internal stakeholders and leaders
Ability to work autonomously with a high level of self accountability
Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
Believe in high quality and have a high standard of compliance to our study protocols
Be remarkably organized with effective time management skills
Be skilled at problem solving and solution focused
Manage multiple tasks and clinical trials efficiently
Accept ownership of tasks from inception through completion and assume responsibility for personal success
Coffee drinkers preferred. Tea drinkers accepted.
DelRicht Research's Core Values: Production, Humility, Consistency
Production:
We deliver on our promises
We have a bias towards action: we value independent problem solving
We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company
Humility:
We support each other relentlessly
We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a 'can do' attitude
We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
Coachable: we all love to learn, we are willing to be taught and will adapt quickly
Consistency:
We always are able to execute: we get it right the first time and promote 'touch it once' accuracy
We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
We are calm under pressure: we can maintain stable performance when under heavy pressure or stress
Our team comes first so here are some of the perks and benefits at DelRicht Research:
Comprehensive benefits - medical, dental & vision
Generous Paid Time Off that builds throughout your career with the company
Even though we are in healthcare, we do not work nights, weekends or long day shifts (yes nurses love us)
401K (including discretionary match/profit sharing)
Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website:
Patient Testimonials:

Apply

Vacancy posted 13 days ago

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