Clinical Support Coordinator - BioPlus Specialty Pharmacy

• LA-HARVEY, 2731 MANHATTAN BLVD, STE A18-A24 & B4-B17
  
• FL-LAKE MARY, 3200 LAKE EMMA RD, STE 1000
  

• Ensures timely, compliant, and accurate completion of program deliverables.
  
• Prepares and maintains reports for review by departmental management related to assigned program activities.
  
• Collaborates with departments and completes day-to-day activities related to program assignment, including data entry and correction of errors.
  
• Completes the coordination, authorization, fulfillment, monitoring, and tracking of health care services.
  
• Partners with functional area experts and/or program managers to develop concise, complete, accurate, and clear specifications of program deliverables.
  

• Managed healthcare experience.
  
• Experience working in a high call volume environment.
  
• Experience adjudicating and resolving rejected pharmacy claims for bridge drug programs in a high-volume, daily workflow.
• Experience interpreting common pharmacy claim rejection codes and identifying root-cause issues to drive first-pass resolution.
• Experience verifying eligibility requirements and applying program rules to ensure compliant claim processing.
• Experience applying basic pharmacy claims adjudication processes to convert rejected live claims into paid claims.
• Experience supporting timely patient access to medications by prioritizing urgent claims and minimizing delays in therapy start.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact View email address on us.fitly.work for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act