Accounts Receivable Collections Specialist

Job Description

Job Description

About the Role

Are you a seasoned Accounts Receivable professional with a proven track record in collections and financial operations? We are looking for an experienced Accounts Receivable & Collections Specialist to manage our daily AR processes and take ownership of our aging accounts.

In this role, you will be key to optimizing cash flow, managing customer payment relationships, resolving complex billing discrepancies, and driving collections efforts. If you are a proactive problem solver with strong negotiation skills and sharp attention to detail, we want you on our team!

Key Responsibilities

• Customer Collections & Outreach: Review the AR aging report weekly and perform routine follow-up via phone and email on past-due balances to secure payments.
• Payment Processing: Accurately post daily incoming customer payments (checks, credit cards, ACH, wires) and apply cash to correct accounts.
• Invoicing & Statements: Generate and send timely invoices and monthly account statements to clients.
• Account Reconciliation: Research and resolve basic billing discrepancies, short payments, and unapplied cash with help from sales and customer service teams.
• Record Keeping: Maintain up-to-date customer account notes, contact details, and financial records in our accounting software.
• Team Collaboration: Assist the accounting team with general clerical tasks, basic reporting, and audit preparation as needed.

Qualifications

• 1 to 3 years of experience in Accounts Receivable, Billing, or Collections.
• Comfort making outbound collection calls and working with customers to resolve payment issues professionally.
• Hands-on experience with accounting software (QuickBooks, SAGE, or similar ERP) and data entry.
• Intermediate Microsoft Excel skills (ability to navigate spreadsheets, filter data, and run basic formulas).
• Strong written and verbal communication skills with a customer-focused attitude.
• High attention to detail and ability to stay organized while managing daily routines.
• High School Diploma or GED required; Associate's degree or accounting coursework is a plus.

Position Details

• Physical Setting: In-Office
• Schedule: 8-hour shift, Day shift, Monday to Friday
  

Ready to bring your AR and collections expertise to a team where your results directly impact the business? Apply today!

Collaborative Environment: Work alongside a dedicated, supportive team focused on innovation
Growth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement
Competitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience
Family-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeed

Company Description

Collaborative Environment: Work alongside a dedicated, supportive team focused on innovation\r\nGrowth Opportunities: We invest in our employees’ professional development, offering ample opportunities for learning and career advancement\r\nCompetitive Compensation: We provide a comprehensive benefits package and a competitive salary commensurate with experience\r\nFamily-Oriented Culture: As a family-owned business, we foster a sense of teamwork, respect, and flexibility that helps everyone succeed