Service Customer Care Rep
Crown Equipment
Service Customer Care Rep
Location: Richmond, VA, US, 23231
Job Duties:
- Process incoming calls from both Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Minimum Qualifications:
- Less than 2 years related experience
- High school diploma or equivalent
Preferred Qualifications:
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask
Nearest Major Market: Richmond
Job Segment: Customer Service Representative, Customer Service
Vacancy posted 4 days ago
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