Web Content Manager

Job Description - Web Content Manager (26142563) The Montana Department of Labor & Industry (DLI) is seeking a Web Content Manager to join its Communications Team, helping to make online information clear, accurate, accessible, and easy to use. This position reviews, edits, organizes, drafts, and maintains content on DLI websites and works with program staff and the website team to help ensure Montanans, businesses, workers, and other customers can find the information and services they need. The successful candidate will be a strong writer and editor who can organize complex information into plain language, manage competing requests, and work closely with subject-matter experts and technical staff to provide a helpful and accurate user experience.

MISSION STATEMENT:

Empowering all Montanans through work and opportunity. It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

WHAT WILL YOU DO:

Coordinate, draft, edit, organize, and publish public-facing content on DLI websites from a customer-focused perspective Work with program staff to turn policies, procedures, and technical information into clear, reliable information for the public. Use plain-language, readability, and accessibility practices when reviewing, creating and updating web pages, documents, links, headings, images, and other online content. Review and update content to ensure it is accurate, current, consistent, and understandable. Help program areas identify outdated, duplicative, inaccurate, or difficult-to-understand content and coordinate needed updates. Maintain content standards, templates, style guidance, and review processes for staff who contribute web content. Use website analytics, search terms, customer questions, and staff feedback to identify content that is difficult to find or understand and recommend content improvements. Work closely with other team members to ensure digital content supports a consistent, understandable, and user-friendly experience. Coordinate with program, communications, technical, and website staff to prioritize and complete web-content updates. Support timely content updates during program changes, public notices, emergencies, and other high-priority communications. Train and support staff who contribute web content or request updates to DLI websites.

WHAT YOU BRING:

Applicants will be evaluated on demonstrated skills and experience, regardless of how those skills were gained. Relevant experience may have been gained through employment, self-employment, military service, education, volunteer work, community service, or other settings. The successful candidate can demonstrate skill in: Writing, editing, and proofreading clear, concise, and accurate information for public audiences. Working in a high-demand environment, balancing and prioritizing multiple tasks, and responding to deadlines. Explaining complex policies, processes, requirements, or technical information in plain language. Managing, updating, or organizing content in a website, intranet, knowledge base, content-management system, or similar online platform. Working with subject-matter experts to gather information, resolve questions, and meet deadlines. Applying accessibility practices, including meaningful headings, descriptive links, alternative text, readable document formatting, and clear page structure. Identifying information that is unclear, outdated, duplicative, difficult to find, or not organized around a customer’s question or task. Using website analytics, search data, customer feedback, or similar information to improve content or customer communications. Managing multiple requests and using sound judgment to prioritize work. Working collaboratively with program, communications, technical, and website staff. Learning new programs, processes, and subject areas and applying that knowledge to web content. Experience working with government services, public information, digital accessibility, web analytics, search-engine optimization, or content governance is helpful but not required. Applicants who are highly motivated self-starters that are able to work independently and with a team are most likely to be successful in this position. MINIMUM QUALIFICATIONS (Education and Experience) Applicants must demonstrate the skills and experience needed to perform the work described in this posting. DLI welcomes applicants who gained relevant skills through work experience, self-employment, military service, education or training, volunteer or community work, or other comparable experience. Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire. Salary 32.50 - 34.00 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan Number of Openings 1 Employee Status : Regular Schedule : Full-Time Job Type Standard Shift Day Job Travel Yes, 5 % of the Time Primary Location Helena Agency : Department of Labor & Industry Union : 000 - None Posting Date Oct 14, 2026, 7:22:03 PM Closing Date (based on your computer's timezone) : Oct 29, 2026, 5:59:00 AM Required Application Materials : Cover Letter, Resume Contact Name : Office of Human Resources | Contact Email : View email address on click.appcast.io | Contact Phone : View phone number on click.appcast.io Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant. Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here. See our other incredible benefits here . These are some of our benefits just to name a few: Work/life balance with hybrid schedules or partial telework may be available within the state of Montana. 38 paid days off a year including vacation, sick leave and holidays. Military leave: You’ll get up to 15 days of military leave with full pay. Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises. Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more. Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more. Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary. A third optional 457(b) deferred compensation plan is also available. – Click here to learn more. Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more! Career progression, training opportunities and room for professional growth. State employee discounts at various businesses across the state. E-Verify: This agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, #J-18808-Ljbffr Water Resources Office