Systems Administrator, Lev 2 (AE)

$85k - $92k

Full-time

Advantage Engineering & IT Solutions

Howard County, MD

AEITS a GTSC company seeks

Job Description:

Provides technical support and troubleshooting to network desktop and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems investigate causes and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify investigate resolve and follow-up problems brought to the helpdesk by users of cloud infrastructure

Requirements and Certifications:

Demonstrated expertise with Hardware Remote Assistance Remote Desktop and Privileged User.
CompTIA A CE
CompTIA Network CE

Education Requirements

High School or GED with 15 years experience
Bachelors Degree with 10 years experience

BENEFITS - Full-time Employees

401K with employer contribution. Fully vested at 1 year anniversary.
Five (5) weeks comprehensive annual leave (25 workdays).
Additional leave can be earned in lieu of overtime.
11 Paid Federal Government Holidays.
Up to $5000 annually for individually tailored education / training program.
All education plans must be pre-approved by Advantage Engineering management.
Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
Short-term and long-term disability.
We contribute a generous portion towards the cost of monthly medical plans for any of the three medical 1 dental and 1 vision plan provided by CareFirst.
All employees are eligible to earn generous incentives and performance bonuses.

AEITS a GTSC compan y is proud to be an equal opportunity employer committed to recruiting hiring and promoting qualified people of all backgrounds regardless of sex race color creed national origin religion age marital status pregnancy physical mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal state or local law. Learn more about your EEO rights as an applicant.

GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process please tell us how we can help by contacting us at

Required Experience:

Unclear Seniority

Apply

Vacancy posted 6 days ago

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