Remote Product Support Specialist — AI-Powered Finance
Datarails
Brooklyn, NY
- Remote job
Datarails is hiring a Product Support Specialist to join our Tier 1 Support team. This fully remote role in the Pacific Time Zone involves owning complex customer issues, collaborating with CS, Product, and R&D to deliver exceptional support and a streamlined customer experience. Requirements include 2–4 years in SaaS product support, strong troubleshooting, and the ability to explain technical concepts to non-technical users. #J-18808-Ljbffr Datarails
Vacancy posted 2 days ago
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