Administrative Assistant 29

Salary : $43,981.60 - $65,021.22 Annually
Location : City Hall, 124 W. Michigan Avenue, Lansing, MI
Job Type: Full-Time
Job Number: 2026-00454
Department: HR AND CS
Opening Date: 05/28/2026
Closing Date: 6/5/2026 11:59 PM Eastern


Job Advertisement


The City of Lansing's Human Relations & Community Services Departmentis seeking a full time, professional Administrative Assistant 29 who is detail oriented, highly organized, and community oriented. The successful candidate must demonstrate problem solving ability, possess skill in maintaining accurate data, records & files, and be well-versed in Microsoft Office Suite software (Microsoft Word, Excel, Teams, and Outlook) for a variety of office needs. If possess strong capability and enthusiasm to assist the HRCS department leadership and staff in providing critical services to the Lansing community while interacting with diverse members of the public in a compassionate, courteous, and efficient manner, we encourage you to apply. The City of Lansing offers a competitive wage and benefits package including medical, vision, dental, paid vacation, sick and holiday leave.

SPECIAL REQUIREMENTS & TRAINING:

• Must be able to work occasional overtime for community events if necessary.
• Must possess and maintain a valid driver's license.
• Must pass a Standard and Criminal Background Check. Applicants must authorize the release of any information from appropriate agencies regarding the applicants' criminal history prior to being given referral consideration.

IDEAL CANDIDATES WILL POSSESS THE FOLLOWING:

• Associate's degree in Business or Office Administration or related field
• AND a minimum of three (3) years of demonstrated office experience with Microsoft Office Suite software preferred.
• Must demonstrate typing proficiency with a minimum speed of 45 wpm.
• An equivalent combination of education, training, and experience may be considered.
• Experience providing administrative support in a professional community services or non-profit organization environment .
• Must be dependable and possess a good work record.
• Must possess and maintain a valid Michigan driver's license.

ESSENTIAL POSITION FUNCTIONS INLCUDE BUT ARE NOT LIMITED TO:

• Serves as the Administrative Assistant to the HRCS Director and Deputy Director.
• Provide primary receptionist and office support by answering phones, greeting and directing the public, and offering customer assistance.
• Open, sort and distribute mail to appropriate HRCS staff.
• Attend weekly department meetings and prepare minutes for distribution.
• Create and maintain numerous electronic contact mailing lists of advisory boards and community groups.
• Oversee daily office operations, support office staff and communicate information from HRCS leadership regarding work assignments and office operations.
• Respond to requests for information from the public and other government entities regarding issues relevant to the HRCS department.
• Provide assistance by phone or in person as needed with the ability to understand and make assertive attempts to meet the needs of citizens with patience and empathy.
• Explain the basic requirements for all HRCS programs, gather information from applicants, and direct individuals to the appropriate personnel for further assistance.
• Perform clerical tasks such as drafting and editing letters, reports, and forms, making copies, filing documents utilizing MS Word.
• Create, enter, and update information in various databases and spreadsheets utilizing spreadsheets.
• Prepare a wide range of monthly reports using these spreadsheet computer software platforms.
• Provide administrative support to staff members to ensure efficient office operations of the Department.
• Manage calendars and schedule appointments and reservations for HRCS leadership utilizing MS Outlook.
• Track and maintain logs and filing systems, ensuring the confidentiality of records and documentation.
• Monitor and maintain inventory of equipment, and office supplies, placing orders as needed.
• Assist with special projects, events, and community initiatives while overseeing substantive administrative tasks as they arise.
• Responsible for daily office opening and closing, and ensuring an organized and efficient work environment.
• Other duties as assigned at the discretion of HRCS leadership (Director and Deputy Director).

FULL JOB DESCRIPTION AVAILABLE UPON REQUEST
The City of Lansing is an Equal Opportunity Employer and a Certified Veteran Friendly Employer.
The City of Lansing provides reasonable accommodation to applicants and employees with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, or during employment, notify the Department of Human Resources at View phone number on click.appcast.io. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
HAND DELIVERED APPLICATIONS AND DOCUMENTATION WILL NOT BE ACCEPTED.

Application Special Instructions

Attach copy of resume, cover letter, and verification of education/Licenses/certifications.

See links below for our Anti-Retaliation and Anti-Religious Discrimination and Religious Accommodation Policies:
City of Lansing
Teamsters Local 243 CTP & Supervisory
Fringe Benefit Summary

Health Insurance :
The City of Lansing shall offer at the time of hire the following choice of medical insurances. Coverage will be effective the first day of the month following the date of hire. If an employee chooses the Base plan, they will be eligible for a $400 cash bonus annually. Cost of the Option 1 plan will be based upon the State Mandated Hard Cap amount, which changes annually. You may choose coverage under either Blue Cross Blue or PHP. Current plans offered are:

Effective August 1, 2014:

• Base - includes a $40.00 co-pay for office visits. Prescription drug co-pays are $10/$40/$80. This plan includes a $1000/single and $2000/family in network deductible and 80% co-insurance. Emergency room services have a $250 co-pay and Urgent Care visits have a $60 co-pay.

• Option 1 - includes a $30.00 co-pay for office visits. Prescription drug co-pays are $10/$40/$80. This plan includes a $500/single and $1000/family in network deductible and 80% co-insurance. Emergency room services have a $150 co-pay and Urgent Care visits have a $50 co-pay.

• Option 2 - includes a $15.00 co-pay for office visits. Prescription drug co-pays are $0/$15/$40. Emergency room services with a $50 co-pay, and a 50% co-pay for mental health and substance abuse services.

If the employee chooses to "buy up" to Option 1, they will pay the difference between the premium cost and the State Mandated Hard Cap amount. If an employee chooses the Option 2 plan, they will be responsible for the premium cost difference between Option 1 and Option 2. Benefit summaries and rate sheets are available in the Department of Human Resources.

Vision Plan: Effective February 1, 2013 employees will be eligible for Blue Cross Blue Shield VSP 12/12/12 Vision Plan. This plan provides vision exams, lenses and frames, and contact with a co-pay.

Opt Out: Members of the bargaining unit, up to a maximum of fifteen percent (15%) of the bargaining unit, will be allowed to opt out of the City's health care plan annually, during the City's open enrollment period provided the employee provides written proof of coverage from another source. Any employee who opts out of the City's health care plan will be eligible to receive $1800 in any year which they receive coverage from another source. In addition, such payments will be made twice a year, by separate check, following the period of time the employee had alternate coverage. City employees married to City employees are entitled to one coverage only and are not entitled to opt out payments.

Dental Insurance : The City pays the full premium costs for the Dental plan provided by the City, coverage includes the employee and family members. Coverage includes 100% coverage for cleaning; 50% coverage for treatment costs with an $1,500 maximum per person per contract year. Employees and dependents will also receive orthodontic coverage which provides fifty percent (50%) of treatment costs with a $3,000.00 lifetime maximum per person. Coverage is effective the first day of the month following thirty calendar days of service. Booklets and summaries are available in the Personnel Department.
City of Lansing 125 Cafeteria Plan :
Medical and Dependent Care Reimbursement: Employees have the opportunity to pay for unreimbursed medical expenses, and dependent care costs with pretax dollars through AFLAC. AFLAC also offers supplemental insurances that may purchased on a pretax basis through payroll deduction. Unreimbursed medical will be limited to $2,500 per plan year.

Life Insurance : The City pays the premium for $50,000 of group life and $50,000 Accidental Death and Dismemberment Insurance for full-time regular employees. Life insurance coverage for dependents is available for a reasonable cost to the employee, in accordance with the following schedule:

Spouse $25,000

Unmarried child, age
14 days to 6 months $ 500

6 months to 23 years $ 2,000

Coverage is effective one (1) month and one (1) day following the date of hire. Summaries are available in the Personnel Department.
Probationary Employees: All newly hired employees, other than detention officers, will be considered probationary employees for six (6) calendar months after hire. An additional six (6) month extension may be considered, with notification to the Union. Detention Officer's probationary period is twelve (12) calendar months.


Vacation : A new employee shall be credited with (10) ten days vacation available for use after the completion of one (1) year of service. In subsequent years two (2) years through five (5) years of service, employees receive 10 days vacation per year. Thereafter, employees will receive one (1) additional day per each year of additional full-time service, not to exceed a maximum vacation leave of 20 work days.


Bereavement : At the time of the death of a spouse, child, step-child, parent, step-parent, and parent of a current or deceased spouse, an employee will be entitled to use a maximum of the next five (5) working days with pay, to arrange for and/or attend the funeral. Additional time may be taken off with the approval of the department head and charged to vacation, personal leave or compensatory time. An employee will be entitled to use a maximum of three (3) working days with pay, to make arrangements and attend the funeral for brother, sister, brother-in-law, sister-in-law, grandparents, grandparents-in-law, grandchild, niece, nephew, aunt, and uncle.


Holidays :


New Year's Day
Martin Luther King Birthday
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Friday After Thanksgiving Day
Day Before Christmas
Christmas Day
Day Before New Year's Day
Longevity: Longevity bonuses shall be paid to employees as follows:

5 but less than 10 years service 2%

10 but less than 15 years service 4%

15 but less than 20 years service 6%

20 or more years 8%

25 or more years 10%

Following completion of five (5) years of continuous full time service by October 1 of any year and continuing in subsequent years, each employee will receive annual longevity payments as provided in the schedule. Payments to employees will be paid by December 1.


No longevity payment as above scheduled shall be made for that portion of an employee's regular salary or wage which is in excess of the negotiated maximum base wage, which is currently $25,000.

Personal Leave : Employees receive three (3) personal leave days annually on January 1 or at time of hire. Personal days must be used by December 31 or they shall be forfeited.

Sick Leave : Employees shall be credited with 3.7 hours of sick leave each pay ending
(approximately (1) one day per month). Employees may use sick leave for absences due to his/her illness or injury, including pregnancy, or an illness or injury in his/her immediate family. No sick leave credit shall be accrued by an employee during an unpaid leave of absence.

Employees who have accumulated sick leave bank of at least four hundred eighty (480) hours of sick leave shall have the option each year to receive reimbursement for up to four (4) unused sick days. The annual period for review for entitlement to this benefit is the period between October 1 and September 30. Sick leave reimbursement is based upon the employees' bargaining unit seniority date.

Parking/Transportation Subsidy : An employee shall be eligible for a monthly CATA bus pass at the City's expense or elect to receive a parking subsidy.

Deferred Compensation : Employees are eligible to participate in the City's 457 Deferred Compensation Plans. Currently the City contracts with two vendors that employees may choose from; these plans are Voya and T. Rowe Price. Employee may contribute up to a maximum allowable by law annually through payroll deduction. For a bi-weekly employee the minimum contribution is $25.00 per pay period. Summaries are available in the Personnel Department.
Retirement
Employees hired after May 19, 2014 : Employees will belong to the City of Lansing General Employees Retirement System (ERS) and the Defined Contribution Plan. Vesting, retirement factor multipliers and effective dates for calculation are all governed by Ordinance Chapter 292. Commencing September 1, 2012 the retirement multiplier for full time members that retire after that date will be one and two and one half tenths percent (1.25%). Employee contributions for retirement will be five percent (5.00%) and deducted on a pretax basis. Vesting in after completion of eight (8) years of service.

In addition the City of Lansing and the employee will each contribute three (3) percent of the employee's gross pay on a bi-weekly basis to the Defined Contribution plan. The Plan will be administered by Principal Bank. Employees will enroll and self direct their investment options. Failure to enroll shall result in the City transferring monies into the Plan which shall default to the Target Date Fund. At the end of eight full years of service members will be vested for all City contributions. Should the member leave at the end of eight full years the member will have the following options:

Lump sum payment subject to applicable taxes;
Rollover monies into another tax deferred investment option; or
Leave monies in the plan and continue to be invested tax deferred.

Retirement Healthcare
All employees hired after May 19, 2014 will receive a defined contribution healthcare savings account funded by the City of Lansing at the rate of 4% of the employee's wages per year. The account will be established to allow for portability in the event that the employee separates from the City after a three (3) year vesting period.

NOTE: The benefits listed above reflect the current benefits for Teamster 243 bargaining unit members. These benefits are subject to change depending upon the terms and conditions that are negotiated in future collective bargaining agreements between the City of Lansing and Teamsters Local 243.
Department of Human Resources, 4th Floor City Hall, 124 West Michigan Avenue, Lansing MI 48933. Phone: 483-4014
Rev 03/08/2022
Rev 09/01/2020
Rev 05/19/2014
Rev 02/01/2013
Rev 08/01/2011
Rev 03/01/2010

EQUAL OPPORTUNITY EMPLOYER
01


Do you possess an Associate's Degree or higher in Business or Office Administration, or a related field?

• Yes
• No

02


Identify your highest level of education:

• None
• High School/GED
• One year or less of College
• Two years or less of College
• Associate Degree
• Bachelor Degree
• Master Degree

03


Identify your major or area of concentration
04


How much comprehensive office administration and accounting experience do you possess?

• None
• 6 months to 1 year
• 1 to 2 years
• 2 to 3 years
• 3 to 4 years
• 5 years or more

05


Do you type with a proficiency of 45 wpm (words per minute) or higher after errors?

• Yes
• No

06


Please select from the following list of office equipment and administrative tasks which you have experience and proficiency. (PLEASE CHECK ALL THAT APPLY):

• None
• Using a Computer and/or Laptop
• Operating, troubleshooting, and basic maintenance of Copy Machine/Scanner
• Maintaining records and filing systems
• Prepare flyers and announcements for events
• Answering phones, greeting and directing the public, and providing customer assistance both in person and over the phone .
• Preparing meeting agendas and composing meeting minutes
• Opening, sorting, and distributing departmental mail
• Drafting, editing, and composing letters, forms and memoranda with Microsoft Word
• Managing calendars and scheduling appointments and meetings with Microsoft Outlook
• Track invoices and payment records with Microsoft Excel
• Entering data and generating reports
• Strong conflict and customer service skills
• Managing and de-escalating challenging interactions with citizens in a calm, professional, solution-focused manner
• Maintaining confidentiality of sensitive information

07


What type of software packages are you familiar with? (Please check all that apply)

• None
• MS Word
• MS Excel
• MS Outlook
• MS Teams
• MS PowerPoint
• MS Access

08


List any other database software or platforms you have utilized that may not be listed above:
Required Question