Splunk Dynatrace Production Support Engineer 6215743

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: Develop alerting and application dashboards using Splunk as well as utilizing APM tools such as Dynatrace Implement synthetic and business process monitoring tools such as SiteScope, Glassbox, Catchpoint. Utilize ticketing systems like Remedy or ServiceNow Work with Windows and Linux Systems Utilize AGILE toolsets (JIRA, BitBucket, Confluence) and AGILE methodology Shell scripting and Linux/Windows system administration Debugging and analysis Communicate and drive vendors, system admins and others to deliver solutions together This is a hybrid role and requires 3 days a week on-site in Charlotte, NC or Plano, TX Basic Qualifications: A minimum of 4 years of experience developing alerting and application dashboards using Splunk as well as utilizing APM tools such as Dynatrace A minimum of 4 years of experience with implementation of synthetic and business process monitoring tools such as SiteScope, Glassbox, and/or Catchpoint. A minimum of 3 years of experience with agile methodology A minimum of 3 years of experience with Splunk Architect Associate Degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 05/31/26. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs Role Location Hourly Salary Range California $50 to $53 Cleveland $50 to $53 Colorado $50 to $53 District of Columbia $50 to $53 Illinois $50 to $53 Maryland $50 to $53 Massachusetts $50 to $53 Minnesota $50 to $53 New York $50 to $53 New Jersey $50 to $53 Washington $50 to $53 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. 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