ASSISTANT PROPERTY MANAGER

Job Description

Job Description

General Job Summary: Under the Supervision of the Property Manager, the Assistant Property Manager is responsible for the day-to-day management of conventional public housing rental properties.

Essential Job Functions:

• Conduct annual recertification which includes research/investigation of tenants to verify income, medical conditions, etc.
• Review and monitor accounts receivable
• Ensure proper condition of unit and sites through inspections; input into software.
• Organize, update, and maintain client files according to HUD regulations and guidelines.
• Ensure compliance with LIHTC/Tax Credit guidelines
• Enforce Leases
• Attend grievance hearings and court proceedings as needed.
• Make resident referrals to caseworkers
• Review and conduct follow-up procedures on maintenance work orders.
• Conduct move-ins, move-outs, transfers, and interims.
• Resolve conflicts
• Interact with other government and private agencies
• Conduct fire drills
• Escort contractors and other workers on-site
• Maintain files and filing procedures
• Prepare and edit the monthly newsletter and other correspondence
• Perform other related essential duties as required.

Knowledge and Skills required:

• High school diploma or GED; supplemented by three to five years of previous experience in property management or related housing management; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Tax Credit Specialist (TCS) Certification or equivalent is required.
• A valid Driver’s License is required.

Abilities required:

• Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to perform mathematical operations with fractions, compute discounts, interest, profit and loss, ratio, and proportion.
• Ability to comprehend and correctly use a variety of informational documents including work order reports, accounts receivable, transfer reports, and other reports and records.
• Ability to comprehend a variety of reference books and manuals including HUD regulations, Personnel Policy, safety manuals, computer handbooks, etc.
• Ability to prepare inspection reports, re-certification reports, timesheets, statistical reports, newspaper copy, memorandum, correspondence, and other job-related documents using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
• Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
• Ability to use and interpret medical, legal, counseling, accounting, maintenance, personnel, and marketing terminology and language
• Ability to perceive and discriminate odors such as gas, drugs, poor housekeeping, etc.
• Ability to use independent judgment, common sense, and principles of influence and rational systems in the performance of tasks
• Ability to work under stressful conditions, to respond immediately to crises, and to balance priorities within and between offices/departments
• Ability to maintain personal composure and tactfully handle difficult situations and interpret questions correctly;
• ability to behave in a friendly, understanding, helpful, and professional manner with clients/customers, coworkers, supervisors, subordinates, and the general public.
• Ability to supervise, counsel, and mediate; ability to persuade, convince, influence, and train others;
• ability to advise and interpret the application of policies, procedures, and standards to specific situations;
• ability to explain, demonstrate, and clarify to others within well-established policies, procedures, and standards.
• Ability to communicate verbally and in writing with immediate supervisor, subordinates, residents, contractors, other supervisors, nurses, social workers, physicians, attorneys, and the general public.

Supervisory Responsibilities: (show level of responsibility, including supervision)

• Assign, review, plan, and coordinate the work of employees.
• Evaluate employee job performance
• Instruct and train employees
• Manage Employee Relations issues
• Recommend the discipline or discharge of an employee
• Recommend the selection, promotion, or transfer of an employee
• Supervise, direct, and evaluate assigned personnel, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.

Qualifications

LITHC Certification Required. Possession of a Bachelor’s Degree from an accredited college or university, supplemented by three to five years of previous experience in property management or related housing management; or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job. Special Requirements: Tax Credit Specialist (TCS) or equivalent and a valid driver’s license are required.

Typical Physical/Mental Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, talk, and hear. The employee frequently is required to walk, move up and down stairs, use hands and arms to handle, feel and reach, push, pull, bend, twist, and lift up to 50 pounds. Read information, often in small print. Enter and locate information on a computer system or communication device. Write documents, reports etc. using a writing instrument (i.e. pencil, pen) or computer.

Operate a variety of automated office machines including typewriter, calculator, copier, computer, telephone system, fax machine, etc. Utilize departmental software including ECS and HUD software and others.